Re: Internetworkexpert Workbook Order - OT

From: joshua lauer (jslauer@hotmail.com)
Date: Tue Nov 29 2005 - 23:59:37 GMT-3


Your absolutely right! It is Christmas time! The only present I want is from
Cisco and it's in the form of a number :)

jl

----- Original Message -----
From: "Niche" <jackyliu419@gmail.com>
To: "John Do" <mcseccnp03@yahoo.com>
Cc: "Scott Morris" <swm@emanon.com>; <ccielab@groupstudy.com>
Sent: Tuesday, November 29, 2005 9:48 PM
Subject: Re: Internetworkexpert Workbook Order - OT

> Hi there,
>
> I have told myself I shouldn't post for while cause my posts have been
> monitoring by some others (in my working place) with unknown reason
> (and chatting with my boss) ... but anyway..
>
> I think Scott just try to be a funny guy here and explain the reality
> restriction from a vendor point of view.
>
> I remember he made a joke to me (about wife, flower, beg for door
> open.. blah blah) offline. You take it too seriously .. cheer up~
>
> X'Mas is coming, snow falling, flame dies down~~ (and where is my
> present??)
>
> Best Regards
> Jacky
>
> On 11/30/05, John Do <mcseccnp03@yahoo.com> wrote:
>> Woooo slow down here Scott I know that you are a quad CCIE, a guru at
>> networking, and been helping this study group out for many years. But
>> that does not mean that you can put me down like that. I dont give a
>> shit if you have ten CCIE and been on this study group for year in the
>> end you are just a human being like me and I feel that I should be
>> treated with respect.
>>
>> This conversation has been offline between me and Brian Dennis for the
>> past hour or so and I would appreciate if you can mind your own business.
>> If you wish to share your thought share it with respect.
>>
>> Again, this conversation from the start was intended to know if anyone
>> else has the same problem as me with the IE workbook upgrade. Last but
>> not least, Brian was mentioning about sale and business sense and all I
>> did was giving him some of my ideas and thought with respect.
>>
>> I have been on this group for a couple of years now and I had noticed
>> beside all the CCIE study materials, was some of these CCIE thinking
>> they are the shit. For a refresh in memory we are all human being and we
>> are all equal. The CCIE certification will help you in some of your job
>> issues but also bring some issue at the same time ;-).
>>
>>
>>
>> Scott Morris <swm@emanon.com> wrote: Not to break into the festivities
>> here... But would you really like a
>> temporary person at-or-near minimum wage to attempt to answer your
>> questions
>> about a technical product? Or keep putting you on hold (for large periods
>> of time) while trying to find answers for you?
>>
>> While I don't profess to know much about Brian's business sense or
>> business
>> model, I would have to agree with him that hiring someone temporarily
>> isn't
>> necessarily a good idea.
>>
>> That doesn't mean that he can't find ways to improve things (everyone
>> can),
>> but IMHO that wouldn't be it. And this forum wouldn't be the place to air
>> that laundry anyway.
>>
>> Would you like some fries with that? Or a picture with Santa? Or perhaps
>> a
>> free sample of perfume? (akin to the temporary help in some mall shops)
>>
>> Personally, I'm looking to hire those guys from Capital One. I think
>> they'll make a much more exciting marketing statement. ;)
>>
>> -----Original Message-----
>> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
>> John
>> Do
>> Sent: Tuesday, November 29, 2005 7:37 PM
>> To: Brian Dennis; ccielab@groupstudy.com
>> Subject: RE: Internetworkexpert Workbook Order - OT
>>
>> Brian,
>>
>> Are you saying that the entire mall in the United State does not make any
>> business sense because they hire more sale people just for the holiday
>> season? The choice to hire are not is not my concern. Instead that is
>> your
>> concern because that is your company. From the start I was just curious
>> if
>> anyone else is having the same problem as I am. Also, since you had
>> mentioned about "Sale" I was just giving you my 2 cents from a customer
>> point of view. Last but not least, now you have mention about "business
>> sense" so I'm just giving you my thought about it. Simple as that and
>> lets
>> leave it like that...
>>
>>
>>
>>
>> Brian Dennis wrote: v\:*
>> {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:*
>> {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);}
>> st1\:*{behavior:url(#default#ieooui) } John,
>> Like I said we arent going to hire someone just for the few
>> days after the workbook is released. If you left a voice mail it will be
>> followed up on. I dont see a voice mail in the sales log from anyone
>> named
>> John.
>>
>> Lastly if you want to purchase someone elses workbook because
>> you cant reach as sales person during our busiest time then thats your
>> choice but Im not going to hire someone just because you cant get a
>> hold
>> of someone during these first few days after the new workbook is
>> released.
>> It doesnt make business sense.
>>
>>
>> Brian Dennis, CCIE #2210 (R&S/ISP-Dial/Security)
>> bdennis@internetworkexpert.com
>>
>>
>> Internetwork Expert, Inc.
>> http://www.InternetworkExpert.com
>> Toll Free: 877-224-8987
>> Direct: 775-745-6404 (Outside the US and Canada)
>>
>>
>>
>>
>> ---------------------------------
>>
>> From: John Do [mailto:mcseccnp03@yahoo.com]
>> Sent: Tuesday, November 29, 2005 4:00 PM
>> To: Brian Dennis; ccielab@groupstudy.com
>> Subject: RE: Internetworkexpert Workbook Order - OT
>>
>>
>> Group & Brian,
>>
>>
>>
>> Brian when we are talking about sale we are not talking about the value
>> but more of a person or a human being. You can make a million out of a
>> single product, but if the customer doesn't return due to the fact no
>> sale
>> person pick up the phone then that million of dollars will be gone before
>> you will even notice. If you only make one cent out of a single product
>> but
>> the customer return then that one cent will be million before you will
>> even
>> notice. That is just my 2 cents and I will give you a call tomorrow ;-)
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Brian Dennis wrote:
>> John,
>> So we should hire another sales person just because we are swamped for
>> the
>> first few days after the release of the new workbook? Ok we'll do that
>> just
>> for you but now your workbook is going to cost $80,495. That's $80,000 to
>> cover the cost of the new sales person and $495 for the workbook ;-) So
>> it's
>> probably better to just call me directly so that we don't have to tack on
>> the $80,000 to your workbook ;-) But if you want the new sales person
>> option
>> let me know and I'll even throw in free shipping.
>>
>> HTH,
>>
>> Brian Dennis, CCIE #2210 (R&S/ISP-Dial/Security)
>> bdennis@internetworkexpert.com
>>
>> Internetwork Expert, Inc.
>> http://www.InternetworkExpert.com
>> Toll Free: 877-224-8987
>> Direct: 775-745-6404 (Outside the US and Canada)
>>
>> ________________________________________
>> From: John Do [mailto:mcseccnp03@yahoo.com]
>> Sent: Tuesday, November 29, 2005 3:10 PM
>> To: Brian Dennis; ccielab@groupstudy.com
>> Subject: RE: Internetworkexpert Workbook Order
>>
>> Group & Brian,
>>
>> Thank you to everyone that took the time and patience to send out they
>> thoughts. I guess there is not much that I can do but keep sending email
>> and
>> try to call them back. Last but not least, Brian you " should " spend
>> some
>> money and hire some sale rep so that the service would be the same as the
>> workbook ;-).
>>
>>
>> Brian Dennis wrote:
>> John,
>> Sorry if you are experiencing any delays but our sales team is totally
>> swamped to say the least. Today alone they received over 200 sales
>> e-mails
>> and at least 60 phone calls. That's not even taking into account the
>> literally hundreds of upgrade orders that they have been processing since
>> the new workbook was released late last week.
>>
>> If you have a specific questions feel free to call me directly at
>> +1.775.745.6404. I'm sure that I "should" be able to answer any questions
>> you have ;-)
>>
>>
>> Brian Dennis, CCIE #2210 (R&S/ISP-Dial/Security)
>> bdennis@internetworkexpert.com
>>
>> Internetwork Expert, Inc.
>> http://www.InternetworkExpert.com
>> Toll Free: 877-224-8987
>> Direct: 775-745-6404 (Outside the US and Canada)
>>
>> -----Original Message-----
>> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
>> John
>> Do
>> Sent: Tuesday, November 29, 2005 11:35 AM
>> To: ccielab@groupstudy.com
>> Subject: Internetworkexpert Workbook Order
>>
>> Hello Group,
>>
>> Does anyone else having the same problem as I am? When ever I try to
>> contact
>> internetworkexpert no one ever pick up the phone. I have been trying to
>> contact them since beginning of last week till now. It seems that they do
>> not have any sale rep and also no operator person to talk to. I'm kind of
>> confused and I would like to know if anyone else is having this same
>> problem. Last but not least, I had also tried to send them emails but
>> still
>> no luck. They workbook is great but what is the use and advantage if you
>> can
>> not get a hold of them.
>>
>>
>>
>> ---------------------------------
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>> _______________________________________________________________________
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>> _______________________________________________________________________
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>>
>>
>> ---------------------------------
>>
>> Yahoo! Music Unlimited - Access over 1 million songs. Try it free.
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>>
>>
>>
>>
>> ---------------------------------
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>> _______________________________________________________________________
>> Subscription information may be found at:
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>>
>> _______________________________________________________________________
>> Subscription information may be found at:
>> http://www.groupstudy.com/list/CCIELab.html
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>>
>>
>>
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