From: ihatecisco@att.net
Date: Tue Mar 02 2004 - 21:16:29 GMT-3
what is your proposed resolution when you provide a valid solution based on
the "stated" requirements. but that was not their "preferred" answer.
From my impression, the cisco way is to not admit when they are wrong, just
try to offer you some sort of discount/test voucher to try and shut you
up/toss you aside. This happened to me when i renew my CCDP exam, and i had
to fight with them for 3 months for them to read their own website on the
ceritifcation process. I was wrong, but got a free voucher.
I am upset with cisco. and rightly so, i should be. I am now what you would
consider an "unsatisfied customer". But I am just one man, with a net worth
of about (negative 40k).
What recourse do i have against a billion dollar company?
Not much.
Just complain and have the audacity to state something that should be
stated. Cisco doesn't care about the integrity of the test. They should
use a different phrase there. They only care about the security of the test
questions. They don't care if you did something correct & true to the
question because they worded it poorly, or if a tac article supports your
position on what was done as a valid configuration.
They are just trying to refine & streamline a business unit for financial
gain. There is nothing wrong with doing that. But I feel the methods &
standards of obscurity they are applying are childish.
Lets repeat the wonderful microsoft phrase, "security through obsecurity".
So lets substitue "Integrity through obscurity". I guess that's why we have
to talk in *ifs*, *could be's*, *etc*
I am sorry to make you all listen to my complaints and my gripes. But the
bottom line is that cisco doesn't care about you. And when i got this
"special offer" as a CCNP, after all the crap i have went through with
talking to the "powers that be". I was a little pissed off, not to mention
insulted.
HTAPOAE (hot tempered and pissed off as ever)
----- Original Message -----
From: "Jay Hennigan" <jay@west.net>
To: <ihatecisco@att.net>
Cc: "McNeace, Roger" <RMcNeace@ciena.com>; <ccielab@groupstudy.com>
Sent: Tuesday, March 02, 2004 6:43 PM
Subject: Re: Your Next Step is CCIE [Cisco feeling the burn]
> On Tue, 2 Mar 2004 ihatecisco@att.net wrote:
>
> > Why doesn't cisco limit the CCIE examination to a standardized set of
> > information. As of know anything in the IOS command books is fair game.
and
> > i would wager anything on their website/tac would be fair game as well.
>
> They do. There is a blueprint on the website. Yes, anything in IOS/CatOS
> is fair game, and you can expect to have one or two items come winging
> in from way out in left field, but part of what they are testing is your
> ability to find answers to "out of left field" zingers under pressure.
>
> Having said that, the core topics are fairly well laid out, and if you
> absolutely nail them, the "left field zingers" items won't torpedo you.
>
> > The entire objective of the CCIE is:
> > Exams are the core of the CCIE program
> > Training is not the CCIE program objective. Rather, the focus is on
> > identifying those experts capable of understanding and navigating the
> > subtleties, intricacies and potential pitfalls inherent to end-to-end
> > networking. To become certified as a CCIE you must pass BOTH a written
> > qualification exam AND the corresponding hands-on lab exam in one of the
> > CCIE tracks.
>
> Indeed.
>
> > Yes things need to change and be updated for technology. But picking
some
> > obscurely documented feature/tac article to throw on a test gets really
old
> > after a while. Especially for some of us that have jobs.
>
> If truly obscurely-documented rarely found stuff was routinely rated at
> high point values, I would agree with you.
>
> Some of us that have jobs need to demonstrate both expert level networking
> skills and the ability to relatively calmly and without panic find and fix
> the one obscurely documented feature that is causing a major outage under
> pressure. The lab exam does a good job of testing both.
>
> If 90% of the points are core routing and switching technologies and
> all of their quirks, and 10% are obscurely-documented features, then
> that is a pretty good hint as to how to budget study time.
>
> --
> Jay Hennigan - CCIE #7880 - Network Administration - jay@west.net
> WestNet: Connecting you to the planet. 805 884-6323 WB6RDV
> NetLojix Communications, Inc. - http://www.netlojix.com/
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