Followup to Laugh for Today

From: Denise Donohue (fradendon@xxxxxxxx)
Date: Sun Oct 28 2001 - 16:33:09 GMT-3


   
And who said they weren't technical???? :-)

I have a chance to use a UBR for a few months, and was interested especially
because of the voice port. But I sure don't want to lose my internet
connectivity in the process!

-----Original Message-----
From: ECAREONLINE [mailto:ecareonline@comcast.com]
Sent: Sunday, October 28, 2001 10:17 AM
To: Denise Donohue
Subject: Re: RE: Technical Support - Connectivity/Performance

Dear Denise,

We apologize for the confusion and inconvenience.

A cable modem converts information to single stream bits for transmission
over the internet. A router reads the address of the information sent and
decides the best route to get it to it's destination. A bridge lets you
converse with those on different subnets or on different parts of a LAN.

If there is anything else we can help you with, please contact us. Thank
you for choosing Comcast.

Bryan
Comcast
E-mail Response Specialist

Original Message Follows:
------------------------
This router is made for connecting to cable systems, and it's default mode
is bridging. I thought that the RCA was basically just a bridge. Can you
fill me in a bit more on the function my cable "modem" is providing?
Thanks.

-----Original Message-----
From: ECAREONLINE [mailto:ecareonline@comcast.com]
Sent: Sunday, October 28, 2001 9:10 AM
To: Denise Donohue
Subject: Re: Technical Support - Connectivity/Performance
(KMM1609629V78078L0KM)

Dear Denise,

Thank you for your inquiry regarding your modem.

You can not replace a modem with a router; they are different machines.

If there is anything else we can help you with, please contact us. Thank
you for choosing Comcast.

Bryan
Comcast
E-mail Response Specialist

Original Message Follows:
------------------------
Name: Denise Donohue

Address: 4629 Old Dragon Path
City: Ellicott City
State: MD
Zip: 21042

Phone-Day: 410-730-7087
Phone-Eve: 410-730-7087

Email: fradendon@home.com

Re: Technical Support - Connectivity/Performance-
Comments:
Can I use a Cisco UBR924 cable router instead of the RCA cable modem Im
renting from Comcast?

IPAddress:
24.23.55.180



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