RE: Cisco 6961 Services Item is not exist

Yes it's registered and i can use SURL on a button for extension mobility

Subject: Re: Cisco 6961 Services Item is not exist
From: kaelwyoung_at_netscape.net
Date: Sun, 10 Mar 2013 14:10:22 -0400
To: go_soon2010_at_hotmail.com

Can u web to the phone or ping it is it registered in cucm

On Mar 9, 2013, at 2:46 AM, Iam Here <go_soon2010_at_hotmail.com> wrote:

I changed to HTTPS but it doesn't work too :(

> From: go_soon2010_at_hotmail.com
> To: kaelwyoung_at_netscape.net; ccielab_at_groupstudy.com
> Subject: RE: Cisco 6961 Services Item is not exist
> Date: Sat, 9 Mar 2013 02:17:16 +0300
>
> I will try it .
> I really appreciate your support
> thank you very much
>
> To: go_soon2010_at_hotmail.com
> Subject: Re: Cisco 6961 Services Item is not exist
> From: kaelwyoung_at_netscape.net
> Date: Fri, 8 Mar 2013 17:57:30 -0500
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>
> Yes , and also check the lock icon on the phone to make sure you are connected via https , will require a reset on the device
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> -----Original Message-----
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> From: Iam Here <go_soon2010_at_hotmail.com>
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> To: Karl Young <kaelwyoung_at_netscape.net>; ccielab <ccielab_at_groupstudy.com>
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> Sent: Fri, Mar 8, 2013 5:53 pm
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> Subject: RE: Cisco 6961 Services Item is not exist
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> Do you mean the following
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> System --->Enterprise Phone Configuration --> HTTPS Server -->Https only
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> > To: go_soon2010_at_hotmail.com; ccielab_at_groupstudy.com
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> > Subject: Re: Cisco 6961 Services Item is not exist
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> > From: kaelwyoung_at_netscape.net
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> > Date: Fri, 8 Mar 2013 17:31:10 -0500
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> >
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> > edit the URL contained in : Device > Phone or System >
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> > > Enterprise Phone Configuration.
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> > -----Original Message-----
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> > From: Iam Here <go_soon2010_at_hotmail.com>
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> > To: Karl Young <kaelwyoung_at_netscape.net>; ccielab <ccielab_at_groupstudy.com>
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> > Sent: Fri, Mar 8, 2013 5:25 pm
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> > Subject: RE: Cisco 6961 Services Item is not exist
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> > Where can I change the https to http?
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> > > To: go_soon2010_at_hotmail.com; ccielab_at_groupstudy.com
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> > > Subject: Re: Cisco 6961 Services Item is not exist
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> > > From: kaelwyoung_at_netscape.net
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> > > Date: Fri, 8 Mar 2013 17:17:03 -0500
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> > >
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> > > Try it with HTTPS
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> > >
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> > > -----Original Message-----
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> > > From: Iam Here <go_soon2010_at_hotmail.com>
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> > > To: Karl Young <kaelwyoung_at_netscape.net>; ccielab <ccielab_at_groupstudy.com>
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> > > Sent: Fri, Mar 8, 2013 4:59 pm
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> > > Subject: RE: Cisco 6961 Services Item is not exist
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> > > I upgraded the Firmware to be the latest (cmterm-69xx-sccp.9-3-3-2.cop.sgn
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> > )
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> > > and the Service URL on the button works fine for the Extension Mobility but
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> > > the the service item still not exist under the Application
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> > > I am using Http
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> > >
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> > > To: go_soon2010_at_hotmail.com; ccielab_at_groupstudy.com
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> > > Subject: Re: Cisco 6961 Services Item is not exist
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> > > From: kaelwyoung_at_netscape.net
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> > > Date: Fri, 8 Mar 2013 14:50:13 -0500
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> > >
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> > > Make sure the firmware on that phone is at least :
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> > > cmterm-69xx-sccp.9-3-3-2.cop.sgn
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> > > then be aware that :
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> > > HTTPS
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> > > The HTTPS feature enables the phone to communicate with phone services in
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> > > secure manner and provides the user with a visual indication that the phone
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> > is
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> > > connected to a service using HTTPS.
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> > > The system administrator sets the HTTPS Service parameter in the Cisco
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> > Unified
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> > > Communication Manager Administration using Device > Phone or System >
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> > > Enterprise Phone Configuration.
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> > > If the system administrator has enabled HTTPS for phone services a lock
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> > icon
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> > > is displayed on the phone screen to indicate if the phone is connected to a
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> > > service via HTTPS. No icon is displayed if phone uses HTTP to connect to a
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> > > service.
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> > > ////// So question is are you using HTTP or HTTPS to connect ? \\\
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> > >
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> > > Karl.
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> > >
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> > >
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> > > -----Original Message-----
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> > > From: Iam Here <go_soon2010_at_hotmail.com>
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> > > To: Karl Young <kaelwyoung_at_netscape.net>; ccielab <ccielab_at_groupstudy.com>
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> > > Sent: Thu, Mar 7, 2013 6:36 pm
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> > > Subject: RE: Cisco 6961 Services Item is not exist
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> > >
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> > > I tried other IP Phones such as 7965 and 8945 and they are working fine
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> > with
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> > > the
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> > > services (Extension Mobility) and I tried the same with 6961 but it doesn't
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> > > work
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> > >
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> > > To: go_soon2010_at_hotmail.com
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> > > Subject: Re: Cisco 6961 Services Item is not exist
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> > > From: kaelwyoung_at_netscape.net
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> > > Date: Thu, 7 Mar 2013 12:26:39 -0500
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> > >
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> > >
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> > > I believe this is a 2 step process (1) Make sure CUCM enterprise service
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> > > parameter is turned on for Services (2) Ensure this device is configured to
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> > > display the particular service you need eg. Extension Mobility.
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> > >
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> > > Karl.
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> > >
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> > >
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> > >
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> > > -----Original Message-----
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> > >
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> > > From: Iam Here <go_soon2010_at_hotmail.com>
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> > >
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> > > To: ccielab <ccielab_at_groupstudy.com>
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> > >
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> > > Sent: Thu, Mar 7, 2013 4:54 am
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> > >
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> > > Subject: RE: Cisco 6961 Services Item is not exist
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> > >
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> > > Any Advice?
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> > >
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> > > > From: go_soon2010_at_hotmail.com
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> > > > To: ccielab_at_groupstudy.com
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> > > > Subject: Cisco 6961 Services Item is not exist
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> > > > Date: Wed, 6 Mar 2013 19:38:52 +0300
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> > > >
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> > > > I am using a CUCM 8.6. I don't find " services" when I click on
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> > > "applications
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> > >
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> > > button" on the phones?
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> > > >
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> > > >
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> > > > Blogs and organic groups at http://www.ccie.net
>
> > > >
>
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Received on Mon Mar 11 2013 - 02:49:56 ART