RE: Configure Overly on CUCM

From: Kapil Atrish <kapilatrish_at_hotmail.com>
Date: Wed, 6 Mar 2013 17:50:54 +0000

No, pickup works differently. Check the CUCM "features and services guide" to
find out more on these features. > From: go_soon2010_at_hotmail.com
> To: kaelwyoung_at_netscape.net; kapilatrish_at_hotmail.com; lee.proctor_at_bt.com;
monavy_at_gmail.com
> CC: ccielab_at_groupstudy.com
> Subject: RE: Configure Overly on CUCM
> Date: Wed, 6 Mar 2013 20:45:48 +0300
>
> Do the pickup do the same as Barge-in ?
>
> > To: go_soon2010_at_hotmail.com; kapilatrish_at_hotmail.com; lee.proctor_at_bt.com;
monavy_at_gmail.com
> > Subject: Re: Configure Overly on CUCM
> > From: kaelwyoung_at_netscape.net
> > CC: ccielab_at_groupstudy.com
> > Date: Wed, 6 Mar 2013 12:36:16 -0500
> >
> > OK This can be done by using a Line Group and making the Supervisor DN
the
> > Last Member of the Line Group, then you need to set the Line group logic
to
> > Hunt the numbers from Top to Bottom . If you set the Line Group logic to
> > Broadcast all users will ring at the same time, so do not do that .
> > If you build a GROUP Pickup you can archive the same goals.
> >
Karl.
> >
> >
> >
> >
> > -----Original Message-----
> > From: Iam Here <go_soon2010_at_hotmail.com>
> > To: Kapil Atrish <kapilatrish_at_hotmail.com>; lee.proctor
<lee.proctor_at_bt.com>;
> > monavy <monavy_at_gmail.com>
> > Cc: ccielab <ccielab_at_groupstudy.com>
> > Sent: Wed, Mar 6, 2013 11:34 am
> > Subject: RE: Configure Overly on CUCM
> >
> >
> > No it will work on CUCM , the phones will act like Agents and Sup
> >
> > > From: kapilatrish_at_hotmail.com
> > > To: go_soon2010_at_hotmail.com; lee.proctor_at_bt.com; monavy_at_gmail.com
> > > CC: ccielab_at_groupstudy.com
> > > Subject: RE: Configure Overly on CUCM
> > > Date: Wed, 6 Mar 2013 16:29:16 +0000
> > >
> > > When you say Agents/Supervisors, are you using UCCX? If yes, sharing
the
> > Agent
> > > DN on two phones is not supported.
> > > From: go_soon2010_at_hotmail.com
> > > To: lee.proctor_at_bt.com; kapilatrish_at_hotmail.com; monavy_at_gmail.com
> > > CC: ccielab_at_groupstudy.com
> > > Subject: RE: Configure Overly on CUCM
> > > Date: Wed, 6 Mar 2013 19:13:28 +0300
> > >
> > >
> > >
> > >
> > > I have 8 phones (Agents) with single button and each one has Extension
> > > Mobility with the following single DN ( 1001,10002,10003 ........,1008)
and
> > > Supervisor phone with 8 Buttons with Extension Mobility also but the
> > profile
> > > has the 8 DNs (1001,1002 ....... 1008) .So if anyone from PSTN dialed
1001
> > ,
> > > both the Agent and the Supervisor(1st line) should ring and the
Supervisor
> > can
> > > barge the call too .
> > >
> > > > From: lee.proctor_at_bt.com
> > > > To: kapilatrish_at_hotmail.com; go_soon2010_at_hotmail.com;
monavy_at_gmail.com
> > > > CC: ccielab_at_groupstudy.com
> > > > Date: Wed, 6 Mar 2013 15:44:19 +0000
> > > > Subject: RE: Configure Overly on CUCM
> > > >
> > > > Do you not want to configure a pickup-group or a hunt-group to do
this?
> > > >
> > > > Button 1:1 (ephone1), Button 1:2 (ephone2) .
> > > > Pickup-group that has the above phones configured, with an extension.
> > > >
> > > > That's what we have configured on CME / UCM.
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf
Of
> > > Kapil Atrish
> > > > Sent: 06 March 2013 13:15
> > > > To: Iam Here; Mohammed Naviwala
> > > > Cc: ccielab_at_groupstudy.com
> > > > Subject: RE: Configure Overly on CUCM
> > > >
> > > > I know what an overlay is. This feature is not yet available in CUCM.
If
> > > your sole purpose is to let people call either 1000 or 2000 and it
should
> > ring
> > > the same button on a phone, you can use any of the following: 1) Create
a
> > > dummy DN say 2000, set Call forward all to 1000. Assign 1000 to the
> > Phone.2)
> > > Create a Translation Pattern for 2000 and xlate the called no to 1000.
> > > > > From: go_soon2010_at_hotmail.com
> > > > > To: monavy_at_gmail.com; kapilatrish_at_hotmail.com
> > > > > CC: ccielab_at_groupstudy.com
> > > > > Subject: RE: Configure Overly on CUCM
> > > > > Date: Wed, 6 Mar 2013 12:52:34 +0300
> > > > >
> > > > > The Idea is that I'd like to assign two DNs (1000,2000) on the same
> > > > > button
> > > > so that the others can call any of 1000 or 2000 .The same concept of
the
> > > Overlay on CME as below ephone-dn 1
> > > > > number 1000
> > > > > !ephone-dn 2 dual-line
> > > > > number 2000
> > > > >
> > > > > ephone 1 button 1o1,2
> > > > >
> > > > > > Date: Wed, 6 Mar 2013 11:48:47 +0400
> > > > > > Subject: Re: Configure Overly on CUCM
> > > > > > From: monavy_at_gmail.com
> > > > > > To: kapilatrish_at_hotmail.com
> > > > > > CC: go_soon2010_at_hotmail.com; ccielab_at_groupstudy.com
> > > > > >
> > > > > > use forwarding.
> > > > > >
> > > > > >
> > > > > > On Wed, Mar 6, 2013 at 4:57 AM, Kapil Atrish
> > > > <kapilatrish_at_hotmail.com>wrote:
> > > > > >
> > > > > > > No, that's not possible in CUCM. > From:
go_soon2010_at_hotmail.com
> > > > > > > > To: ccielab_at_groupstudy.com
> > > > > > > > Subject: Configure Overly on CUCM
> > > > > > > > Date: Wed, 6 Mar 2013 02:02:09 +0300
> > > > > > > >
> > > > > > > > Can I configure 2 DNs on the same Button on IP Phone with
CUCM
> > > > > > > > like
> > > > the
> > > > > > > overlay in CME ?
> > > > > > > >
> > > > > > > >
> > > > > > > > Blogs and organic groups at http://www.ccie.net
> > > > > > > >
> > > > > > > >
> > > >
Received on Wed Mar 06 2013 - 17:50:54 ART

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