When you say Agents/Supervisors, are you using UCCX? If yes, sharing the Agent
DN on two phones is not supported.
From: go_soon2010_at_hotmail.com
To: lee.proctor_at_bt.com; kapilatrish_at_hotmail.com; monavy_at_gmail.com
CC: ccielab_at_groupstudy.com
Subject: RE: Configure Overly on CUCM
Date: Wed, 6 Mar 2013 19:13:28 +0300
I have 8 phones (Agents) with single button and each one has Extension
Mobility with the following single DN ( 1001,10002,10003 ........,1008) and
Supervisor phone with 8 Buttons with Extension Mobility also but the profile
has the 8 DNs (1001,1002 ....... 1008) .So if anyone from PSTN dialed 1001 ,
both the Agent and the Supervisor(1st line) should ring and the Supervisor can
barge the call too .
> From: lee.proctor_at_bt.com
> To: kapilatrish_at_hotmail.com; go_soon2010_at_hotmail.com; monavy_at_gmail.com
> CC: ccielab_at_groupstudy.com
> Date: Wed, 6 Mar 2013 15:44:19 +0000
> Subject: RE: Configure Overly on CUCM
>
> Do you not want to configure a pickup-group or a hunt-group to do this?
>
> Button 1:1 (ephone1), Button 1:2 (ephone2) .
> Pickup-group that has the above phones configured, with an extension.
>
> That's what we have configured on CME / UCM.
>
>
> -----Original Message-----
> From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf Of
Kapil Atrish
> Sent: 06 March 2013 13:15
> To: Iam Here; Mohammed Naviwala
> Cc: ccielab_at_groupstudy.com
> Subject: RE: Configure Overly on CUCM
>
> I know what an overlay is. This feature is not yet available in CUCM. If
your sole purpose is to let people call either 1000 or 2000 and it should ring
the same button on a phone, you can use any of the following: 1) Create a
dummy DN say 2000, set Call forward all to 1000. Assign 1000 to the Phone.2)
Create a Translation Pattern for 2000 and xlate the called no to 1000.
> > From: go_soon2010_at_hotmail.com
> > To: monavy_at_gmail.com; kapilatrish_at_hotmail.com
> > CC: ccielab_at_groupstudy.com
> > Subject: RE: Configure Overly on CUCM
> > Date: Wed, 6 Mar 2013 12:52:34 +0300
> >
> > The Idea is that I'd like to assign two DNs (1000,2000) on the same
> > button
> so that the others can call any of 1000 or 2000 .The same concept of the
Overlay on CME as below ephone-dn 1
> > number 1000
> > !ephone-dn 2 dual-line
> > number 2000
> >
> > ephone 1 button 1o1,2
> >
> > > Date: Wed, 6 Mar 2013 11:48:47 +0400
> > > Subject: Re: Configure Overly on CUCM
> > > From: monavy_at_gmail.com
> > > To: kapilatrish_at_hotmail.com
> > > CC: go_soon2010_at_hotmail.com; ccielab_at_groupstudy.com
> > >
> > > use forwarding.
> > >
> > >
> > > On Wed, Mar 6, 2013 at 4:57 AM, Kapil Atrish
> <kapilatrish_at_hotmail.com>wrote:
> > >
> > > > No, that's not possible in CUCM. > From: go_soon2010_at_hotmail.com
> > > > > To: ccielab_at_groupstudy.com
> > > > > Subject: Configure Overly on CUCM
> > > > > Date: Wed, 6 Mar 2013 02:02:09 +0300
> > > > >
> > > > > Can I configure 2 DNs on the same Button on IP Phone with CUCM
> > > > > like
> the
> > > > overlay in CME ?
> > > > >
> > > > >
> > > > > Blogs and organic groups at http://www.ccie.net
> > > > >
> > > > >
> _______________________________________________________________________
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> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > >
> > >
> > > --
> > >
> > > Regards
> > > Mohammed Naviwala
> > >
> > >
> > > Blogs and organic groups at http://www.ccie.net
> > >
> > > ____________________________________________________________________
> > > ___ Subscription information may be found at:
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> >
> >
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>
> Blogs and organic groups at http://www.ccie.net
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html
Blogs and organic groups at http://www.ccie.net
Received on Wed Mar 06 2013 - 16:29:16 ART
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