RE: Assign a name to the Caller ID number

Thank you very much I really appreciate your support
I hope if you can send me the configuration instruction for that script or the readme file

Thx again

> CC: carl.gosselin_at_altizone.com; ccielab_at_groupstudy.com
> From: msnow_at_ine.com
> Subject: Re: Assign a name to the Caller ID number
> Date: Tue, 10 Apr 2012 16:58:02 -0400
> To: go_soon2010_at_hotmail.com
>
> http://developer.cisco.com/web/vgapi/forums?p_p_id=19&p_p_lifecycle=1&p_p_sta
> te=exclusive&p_p_mode=view&p_p_col_id=column-1&p_p_col_count=1&_19_struts_act
> ion=%2Fmessage_boards%2Fget_message_attachment&_19_messageId=1432441&_19_atta
> chment=number2name.txt
>
> Believe thats the latest but I'm mobile at the moment so forgive if that's a
> bit out of date. Lookup further when I get stationary.
>
> >
> > Mark Snow, CCIE #14073 (Voice/Security)
> > msnow_at_INE.com
> > Internetwork Expert, Inc. http://www.INE.com
>
>
>
>
>
> On Apr 10, 2012, at 16:40, Iam Here <go_soon2010_at_hotmail.com> wrote:
>
> > Where can I find these script on Cisco or the third party
> >
> > > CC: carl.gosselin_at_altizone.com; ccielab_at_groupstudy.com
> > > From: msnow_at_ine.com
> > > Subject: Re: Assign a name to the Caller ID number
> > > Date: Tue, 10 Apr 2012 15:52:33 -0400
> > > To: go_soon2010_at_hotmail.com
> > >
> > > If it was UCM and you had UCCX I would have talked about the possibility
> of
> > > routing the call through there and doing a DB dip, however with CME, Frog
> is
> > > exactly correct that you want either TCL or possibly a VXML app to get
> that
> > > data from a back end DB (MySQL would work fine) and populate the CNAM
> field.
> > > Check CCO as Frog mentioned for an example script.
> > >
> > > So basically, calls come in, hit Inbound DP, DP triggers TCL/VXML script,
> > > script queries DB, populates CNAM field, then sends the call back to CME
> to
> > > try to find a match to Called# on an Outbound DP.
> > >
> > > HTH
> > >
> > > --
> > > Mark Snow, CCIE #14073 (Voice/Security)
> > > msnow_at_INE.com
> > >
> > > Internetwork Expert, Inc.
> > > http://www.INE.com
> > >
> > >
> > > On Apr 10, 2012, at 15:04, Iam Here <go_soon2010_at_hotmail.com> wrote:
> > >
> > > >
> > > > It's CME .No I don't have UCCX (Why do you ask)
> > > > It's a big company and they distribute goods and like to know the name
> of
> > > the Callers not only the numbers .It's very important to them
> > > > Subject: Re: Assign a name to the Caller ID number
> > > > From: msnow_at_ine.com
> > > > Date: Tue, 10 Apr 2012 14:52:28 -0400
> > > > CC: carl.gosselin_at_altizone.com; ccielab_at_groupstudy.com
> > > > To: go_soon2010_at_hotmail.com
> > > >
> > > > Are you working with CME or UCM?
> > > > And do you have a UCCX available to you?
> > > >
> > > > May I ask what the business driver behind this is?
> > > > (It might help to decid e if it's really worth the ROI or not)
> > > >
> > > >
> > > > --
> > > > Mark Snow, CCIE #14073 (Voice/Security)
> > > > msnow_at_INE.com
> > > >
> > > > Internetwork Expert, Inc.
> > > > http://www.INE.com
> > > >
> > > >
> > > > On Apr 9, 2012, at 7:57 PM, Iam Here wrote:
> > > >
> > > > What about Directory Services and service dnis dir-lookup
> > > >
> > > > From: carl.gosselin_at_altizone.com
> > > > Date: Mon, 9 Apr 2012 19:51:42 -0400
> > > > Subject: Re: Assign a name to the Caller ID number
> > > > To: go_soon2010_at_hotmail.com
> > > > CC: ccielab_at_groupstudy. com
> > > >
> > > > Yes you can... But this would not be trivial.
> > > >
> > > > If you have a PRI and the service provider doesn't send a caller-name,
> > > > you can use service parameters in CUCM to fill in a generic name. It
> > > > is set to UNKNOWN by default. I typically reset it to EXTE RNAL
> > > > INCOMING CALL.
> > > >
> > > > If you want to go beyond this, you would need to build a database with
> > > > names that you would like to reference the numbers that are calling.
> > > > That way when a call would come in, you would direct the call towards
> > > > an application that would fill in the call data based on the CLID.
> > > >
> > > > Not trivial and a bitch to maintain... Don't know a valid reason to do
> > > > outside a call center...
> > > >
> > > > Cheers!
> > > >
> > > > =============================
> > > > Carl Gosselin CCIE R&S Voice #15228
> > > >
> > > > On 2012-04-09, at 19:10, Iam Here <go_soon2010_at_hotmail.com> wrote:
> > > >
> > > > Can I assign certain name to the Caller ID number So that when that
> Customer
> > > calls again I can see its name on the phone not his Caller ID
> > > >
> > > >
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> > > >
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Received on Wed Apr 11 2012 - 02:39:19 ART