OT: Buying Kit from Cisco

Guys

I have worked for a large multi national and have had defined access to SEs
and Account Managers
so buying has never been a problem.

However I am moving to a smaller company and I have the following questions
if someone can help:

1) Are small businesses forced to buy from retail outlets/online?
2) Is there any way to get sales advice as a SB?
3) Typically when I have purchased kit from a Cisco Partner we are quoted a
unit price and a support price,
if I buy from retail is my support included in the unite price, provided on
some sort of best effort basis? How does support work?

Any help would be greatly appreciated.

Thanks

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Received on Wed Jul 20 2011 - 11:37:23 ART