Re: E2E circuit issue

Please also note that most of their circuits require tagged packets to be
sent, you can make a trunk interface on your switch and filter the VLANs
instead of making an access port (as you mentioned).

On Fri, Jul 8, 2011 at 3:13 PM, Farrukh Haroon <farrukhharoon_at_gmail.com>wrote:

> Dear Irfan
>
> You are not the first one who is suffering from this kind of support from _
> _ _ :)
>
> However the engineer is obviously wrong about the router suggestion, the
> best way is to open a new ticket or escalate via your account manager. The
> L1 support is like this for them but they have some very qualified engineers
> higher up in the deck, which I'm sure would able to help you
>
> And of course you cut setup a packet capture on both ends and see what is
> happening yourself.
>
> Regards
>
> Farrukh
>
> On Fri, Jul 8, 2011 at 1:31 PM, Irfan Sid <lifeoverip_at_gmail.com> wrote:
>
>> Hi Group
>>
>> I am working on a project in Saudi Arabia, and dealing with the local
>> telco
>> here, STC. We have bought from them a Ethernet to Ethernet 4MB link from
>> Riyadh to Qassim.
>>
>> On the Riyadh end they have presented a Cisco ME3400 and assigned us a
>> Ethernet port on it. On the Qassim end they have presented a SDSL Thomson
>> modem with an Ethernet port assigned on it. (I believe it is configured in
>> 'bridge mode') In between Riyadh and Qassim is the STC MPLS cloud. The STC
>> connectivity is as follows -
>>
>> Riyadh end - Cisco ME3400 - Cisco 7609 (PE) - STC MPLS - Cisco 7609 (PE) -
>> MSAN - Thomson SDSL Modem - Qassim end
>>
>> My issue is that the Ethernet to Ethernet is not functioning as one Layer
>> 2
>> broadcast domain, which is what we wanted to order. We are getting some
>> strange inconsistent results. When I configure 2 Laptops in the same
>> subnet,
>> the two PCs ping fine. When I configure two cisco 2960 switches, back to
>> back and configure an SVI with the same subnet on both ends, it fails to
>> ping. When i configure a Cisco MWR2941 with SVI on both ends in the same
>> subnet, ping works but has to be initiated from Qassim end. If line is
>> idle,
>> Riyadh end will not ping unless traffic is initiated from the Qassim end,
>> where the SDSL modem is.
>>
>> I spoke to STC engineer and he informed me that on the Qassim SDSL end we
>> HAVE to have a Router and not a switch.According to the engineer the SDSL
>> modem has to have a Router connected to it and not a switch. If i plug in
>> a
>> router, then this is clearly not a end to end Layer 2 braodcast domain.
>>
>> Has anyone experience in this kind of setup. I am struggling to understand
>> the STC engineers as their is a big issue with communication, the
>> engineers don't speak good english.
>>
>> Please can someone explain what they think is going on, and why I need a
>> router to connect to the SDSL modem and not switch?
>>
>> Kind Regards
>> Sid
>>
>> On Fri, Jul 8, 2011 at 12:05 PM, imran ali <immrccie_at_gmail.com> wrote:
>>
>> > hi irfan,
>> >
>> > post full question
>> >
>> >
>> > On Fri, Jul 8, 2011 at 10:36 AM, Irfan Sid <lifeoverip_at_iigmail.com>
>> wrote:
>> >
>> >> Hi Group
>> >>
>> >> I am working on a project in Saudi Arabia, and dealing with the local
>> >> telco
>> >> here, called
>> >>
>> >>
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>> >>
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Received on Fri Jul 08 2011 - 15:15:33 ART