RE: microsoft lync 2010 Vs Call manager

Finial decision team;

1- Simplicity of the administration ===h Microsoft
2- Doing my requirements with low cost ==hMicrosoft
3- Only problem with Micrsoft is the integration with call center (CRM)
and because we dont require such integration and we are looking for the basic
contact center =====hMicrosoft

With all respect I can see Lync is much more stable than older version and a
lot of functionalities were added

Microsoft sales teams are good and they may take Unified solution from Cisco
soon J

> From: loserboy3000_at_hotmail.com
> To: ccielab_at_groupstudy.com
> Subject: RE: microsoft lync 2010 Vs Call manager
> Date: Sat, 15 Jan 2011 08:08:18 +0000
>
> Thanks a lot for everyone the feedback, today we will have live demo from
> microsoft and i shall feed you back with my findings
>
> Thanks a lot for everyone,
>
>
> > Date: Fri, 14 Jan 2011 23:21:26 +1100
> > Subject: Re: microsoft lync 2010 Vs Call manager
> > From: pbhatkoti_at_gmail.com
> > To: loserboy3000_at_hotmail.com
> > CC: ccielab_at_groupstudy.com
> >
> > Choice - go for cisco.
> > also contact your local cisco AM, they have loads of power point slides
on
> > why you shud "not' buy other than Cisco.
> > Imaigine - you walked into your office at 9am and see BDOS and whole
> company
> > have no phone :(
> > i guess 400 people using the system need $$$$
> >
> > On Wed, Jan 12, 2011 at 3:40 AM, John Haddad
> <loserboy3000_at_hotmail.com>wrote:
> >
> > > Hi to everyone,
> > >
> > > i am searing since a week for a good reason to convenience our
management
> > > to
> > > go with call manager instead of Microsoft Solution, but i couldn't the
> only
> > > thing which i found is the following
> > >
> > > 1-MS doesn't support special type of video codex
> > > 2- MS doesn't support the Forced Authorization Code
> > > 3-MS doesn't offer contact center solution, and also webex
> > > 4-MS solution is layer 7 application which deals with voice like any
> other
> > > programs it will not treat it as priority traffic !!!
> > >
> > > On the other hand
> > > MS will give us
> > > 1- unlimited number of softphones which will reduce the cost of the
> > > comparison
> > > a lot
> > > 2-MS will support Voice messaging, auto attended feature as well
> > >
> > > we are planning to go with 400 users, but till now i cannot convince
the
> > > management and convince myself regarding MS product.
> > >
> > > If you can help me to judge which product is better and why that will
be
> > > great.
> > >
> > >
> > >
> > > Thx,
> > >
> > >
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> > >
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Received on Mon Jan 17 2011 - 04:36:27 ART