Re: OT: Re:CUPS and Exchange Calendar integration

Hi Radioactive,

Thanks a lot for taking your time to help,
When my calendar status is Busy in Calendar my CUPC displays that I'm
"Available", unfortunately. The problem is that it does not display "IN
MEETING".

I will answer to your suggestions with the same numbers:

1) Sorry I did not mention in my first e-mail, in
CUPC->FILE->PREFERENCE->STATUS "show me as in meeting" is already ticked.
This is default option, and I haven't changed it.

2) I have considered message priorities, and phone is on-hook so I'm not
"on-the-phone", this status is only displayed when you're off-hook, Calendar
is busy, so my status should be busy I understand.
And I'm not logged-in on the IPPM, it's CUPC, in case if it makes any
difference, although should be same.

3) I can access https://<exchange_ip>/exchange

4) I thought that If I can access my calendar meetings, through IPPM
Application on the phone, clicking option 1 - Today's Meetings, this means
that the Certificate that I have must be correct. Let me know if I'm
wrong, although I checked Presence Engine traces just in case, and have not
found anywhere error message of wrong certificate/wrong domain or anything
that would indicate bad CA certificate.

5) The account I'm using has Receive-as permission assigned. I can access
other people's calendar's through OWA web page with CUPS Account.

Cheers,

On Sat, Oct 2, 2010 at 3:06 AM, Radioactive Frog <pbhatkoti_at_gmail.com>wrote:

> Hi George,
> This is very good question and I encounter this a few times.
> When your calendar status is busy in calendar, this is normal that CUPC
> displays your status as "IN A MEETING".
>
> to see that happening you need to modify a few things in CUPC/exchange
> side:
>
> 1. go to CUPC ->FILE>PREFERENCE>STATUS and tick on "show me as in meeting
> ..blah"
> 2., remember priorty of showing status will be as below order:
> Phone Presence > Calendar Presence > Availability Status.
> so make sure they are not overriding each other. a classic example would
> be:
> a) u logged into CUPC , with status = Available
> b) u logged into the phone, with status = on-the-phone
> c) u r calender is busy and calender present = 'in-meeting".
> the result would be "ON-PHONE". you see how these clients overrides in
> different scenario.
> 3. CUPS uses webdev for calender integration. Check your webdev protocol
> on exchange server. Your webmail could be working even your webdev is
> broken.
> a simple test u can do to see if webdev is working -
> https://ipaddress/exchange (if this returns 503 or 401 error) that mean
> webdev is certainly broken.
> 4. Your certificate type must be "CA", have seen outlook having problem
> with other type of certificate.
> 5. finally
> to see everybody's calender, CUPS need account with
> "receive-as-permission".
>
> and then the fun start with troubleshooting :)
>
> HTH
>
> frog
>
>
> On Sat, Oct 2, 2010 at 12:07 AM, George Goglidze <goglidze_at_gmail.com>wrote:
>
>> Sorry about that Hammer,
>>
>> This is actually me, preparing for my CCIE Voice Lab, I thought Voice Lab
>> was part of this group as well.
>>
>> Regards,
>>
>> On Fri, Oct 1, 2010 at 2:50 PM, --Hammer-- <bhmccie_at_gmail.com> wrote:
>>
>> > George,
>> > Please flag these as OT in the subject line in the future as it has
>> > nothing to do with the intended focus of this study list. Thanks.
>> >
>> > --Hammer--
>> >
>> >
>> > On 10/1/2010 6:28 AM, George Goglidze wrote:
>> >
>> >> Hi all,
>> >>
>> >> I hope everyone is doing well.
>> >>
>> >> Legend:
>> >> CUPS 7.0.0
>> >> CUCM7.1.3
>> >> Windows 2003 Server, SP2
>> >> Exchange 2003 server
>> >>
>> >>
>> >> CUPS and CUCM is already integrated, and all functions are working
>> well.
>> >> The
>> >> problem I have is with Outlook Calendar integration.
>> >>
>> >> Troubleshooting steps:
>> >> 1) Exchange configured for SSL, this is working fine as I can access
>> >> https://10.0.0.50/exchange and log-in with my user/password.
>> >> 2) User configured and View Only Administrator rights delegated to ccm
>> >> user,
>> >> as well receive-only on all mail storage.
>> >>
>> >> This was verified by: https://10.0.0.50/exchange/
>> <other_user>/calendar/
>> >> Logged in as user<ccm>, and could see this other_user's calendar
>> meetings.
>> >>
>> >> 3) Correct CA certificate loaded onto CUPS type Presence-Engine-trust.
>> >> 4) Users have Enabled, Show calendar information, on Presence User
>> Options
>> >> page.
>> >> 5) Outlook Gateway created, all information is entered here correctly,
>> as
>> >> I've done following test:
>> >>
>> >> > From the IP Phone, log-in to IP Phone Messenger Service, this is
>> >> succesfull.
>> >> Then click 1 - Today's Meetings, and it shows all meetings for the
>> user.
>> >> I guess this tests demostrates that integration should be working fine.
>> >>
>> >> 6) I have NOT changed default Exchange Notofication Port, it's still
>> 50020
>> >>
>> >> The problem:
>> >> CUPS does not show the status "Busy" when I have a meeting.
>> >>
>> >> Have I missed out something? Any ideas?
>> >>
>> >> Thanks,
>> >>
>> >>
>> >> Blogs and organic groups at http://www.ccie.net
>> >>
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Received on Sat Oct 02 2010 - 12:00:00 ART