Re: OT:CME Problem (Phones keep restarting)

Check the logs and dig on what is causing high CPU utilization.
Could be network based virus generating too much traffic.

Thin down the issue first.

On Sun, Sep 19, 2010 at 4:51 PM, karim jamali <karim.jamali_at_gmail.com>wrote:

> Dear Gents,
>
> I have a problem that a customer every now and then has the phones
> restarting
>
> %IVR-3-LOW_CPU_RESOURCE : IVR: System experiencing high cpu utilization
> ([dec]/100). Call (callID=[dec]) is rejected.
>
> Explanation System does not have enough CPU resources available to
> accept
> a new call
>
> Recommended Action Ensure that the call setup rate is within the
> supported capacity of this gateway.
> When checking the logs this is the message I am receiving and I checked its
> explanation from Cisco.
>
> When checking the CPU, this is what I notice. Can someone advise please?
>
> 9 999990
> 6596649565789989990
> 100 * ******
> 90 * ******
> 80 * ******
> 70 * ******
> 60 * ******
> 50 * ******
> 40 * ***#**
> 30 * ***#**
> 20 # #**##*
> 10 **#** *******######
> 0....5....1....1....2....2....3....3....4....4....5....5....6....6....7..
> 0 5 0 5 0 5 0 5 0 5 0 5 0
> CPU% per hour (last 72 hours)
> * = maximum CPU% # = average CPU%
>
>
> Thanks
> --
> KJ
>
>
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Received on Sun Sep 19 2010 - 19:57:42 ART