Depends on your call volume. It always varies on application to application.
In bound or outbound call center. what is the percent of inbound call and
what is the percentage of outbound. BHCA etc.
There is a call center sizing tool on CCO.
Use it, there are number of factors.
--frog
On Wed, Sep 1, 2010 at 11:16 PM, groupstudytac groupstudytac <
groupstudytac_at_gmail.com> wrote:
> To the voice experts ,
>
> I need to know how many E1 lines will suffice for call center with 50-60
> users
>
>
> Blogs and organic groups at http://www.ccie.net
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html
Blogs and organic groups at http://www.ccie.net
Received on Wed Sep 01 2010 - 23:23:00 ART
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