RE: MOH on Cisco phone 7941

Hi Khalid

  I only can hear "du du..............du du................" on 7941, not a
music. The issue happens in the same REGIONS as well.

  And I also enable G.729 AnnexA and G711 mulaw under service parameters

Thanks,

> From: khalid_khursheed_at_hotmail.com
> To: tortletang_at_hotmail.com; ccielab_at_groupstudy.com
> Subject: RE: MOH on Cisco phone 7941
> Date: Wed, 7 Apr 2010 15:50:59 +0500
>
>
>
> Tortle
> What do you hear on 7941 phone. Did you verify the REGIONS configuration.
Also by default on G.711 is supported for MoH.
> For G.729, it must be explicitly enabled under service parameters(if
remember correctly)
> regards,Khalid
>
>
>
> ----------------------------------------
> > From: tortletang_at_hotmail.com
> > To: adel_at_netmasterclass.net; ccielab_at_groupstudy.com
> > Subject: RE: MOH on Cisco phone 7941
> > Date: Wed, 7 Apr 2010 10:11:36 +1000
> >
> > Hi Adel
> >
> > Thanks your reply.
> > My phones are SIP phones. And the Audio source is the default one
> > "SampleAudioSource" which should support g.711u and g.729.
> > The receiver 7961 can hear the MOH stream when I press the button on 7941
> > or 7961. If the receiver is 7941, it couldn't hear the MOH.
> > I am still thinking maybe something to do with the configuration on the
> > CCM or transcoder on the voice gateway, not sure.
> >
> > Many Thanks,
> > Tortle
> >
> >
> >
> >
> >
> >> From: adel_at_netmasterclass.net
> >> To: tortletang_at_hotmail.com; ccielab_at_groupstudy.com
> >> Subject: RE: MOH on Cisco phone 7941
> >> Date: Tue, 6 Apr 2010 11:47:12 -0700
> >>
> >> MOH is generated by the media resources, not by the phone, so it seems
that
> >> 7941 is not playing it and 7961 is playing it well. What is the codec
that
> >> is used to generate MOH stream? When you place 7961 on hold and hear the
> >> MOH, hit ?? and see what the codec is. 7941 will only support g.711u and
> >> g.729.
> >>
> >> The other issue might be a multicast routing, and there is not enough
> >> information to calculate the answer.
> >>
> >> Also, is it a SCCP or a SIP phone (7941) ? The SIP load will not support
> >> G.729 annex B. For that a hardware transcoder is required to support
G.729
> >> annex B out the H.323 trunk.
> >>
> >> Cheers,
> >>
> >> Adel Abouchaev, CCIE# 12037, CISSP, MCSE
> >>
> >> Technical Support Engineer
> >> Netmasterclass LLC, Cisco Learning Partner
> >> RFC821: adel_at_netmasterclass.net
> >> E.164: +18886772669
> >> HTTP: www.netmasterclass.net
> >>
> >>
> >>
> >> -----Original Message-----
> >> From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf Of
> >> Tortle Tang
> >> Sent: Tuesday, April 06, 2010 6:03 AM
> >> To: ccielab_at_groupstudy.com
> >> Subject: MOH on Cisco phone 7941
> >>
> >> Hi Guys
> >>
> >>
> >>
> >> I was configuring the lab for media resources at CUCM 7. One thing make
> >> me
> >> frustrating is MOH didn't work at Cisco7941,but did work at Cisco7960.
> >>
> >> When I press "hold" button, MOH on 7941->7960 was working, 7941->7941
> >> not
> >> working, 7961->7941 not working, 7961->7961 was working. Device pool and
> >> MGRL
> >> are the same. Any idea ?
> >>
> >>
> >>
> >>
> >>
> >> Many Thanks,
> >>
> >> Tortle
> >>
> >>
> >>
> >>
> >>
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> >>
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Received on Wed Apr 07 2010 - 23:24:18 ART