RE: MOH on Cisco phone 7941

Tortle
What do you hear on 7941 phone. Did you verify the REGIONS configuration. Also by default on G.711 is supported for MoH.
For G.729, it must be explicitly enabled under service parameters(if remember correctly)
regards,Khalid

----------------------------------------
> From: tortletang_at_hotmail.com
> To: adel_at_netmasterclass.net; ccielab_at_groupstudy.com
> Subject: RE: MOH on Cisco phone 7941
> Date: Wed, 7 Apr 2010 10:11:36 +1000
>
> Hi Adel
>
> Thanks your reply.
> My phones are SIP phones. And the Audio source is the default one
> "SampleAudioSource" which should support g.711u and g.729.
> The receiver 7961 can hear the MOH stream when I press the button on 7941
> or 7961. If the receiver is 7941, it couldn't hear the MOH.
> I am still thinking maybe something to do with the configuration on the
> CCM or transcoder on the voice gateway, not sure.
>
> Many Thanks,
> Tortle
>
>
>
>
>
>> From: adel_at_netmasterclass.net
>> To: tortletang_at_hotmail.com; ccielab_at_groupstudy.com
>> Subject: RE: MOH on Cisco phone 7941
>> Date: Tue, 6 Apr 2010 11:47:12 -0700
>>
>> MOH is generated by the media resources, not by the phone, so it seems that
>> 7941 is not playing it and 7961 is playing it well. What is the codec that
>> is used to generate MOH stream? When you place 7961 on hold and hear the
>> MOH, hit ?? and see what the codec is. 7941 will only support g.711u and
>> g.729.
>>
>> The other issue might be a multicast routing, and there is not enough
>> information to calculate the answer.
>>
>> Also, is it a SCCP or a SIP phone (7941) ? The SIP load will not support
>> G.729 annex B. For that a hardware transcoder is required to support G.729
>> annex B out the H.323 trunk.
>>
>> Cheers,
>>
>> Adel Abouchaev, CCIE# 12037, CISSP, MCSE
>>
>> Technical Support Engineer
>> Netmasterclass LLC, Cisco Learning Partner
>> RFC821: adel_at_netmasterclass.net
>> E.164: +18886772669
>> HTTP: www.netmasterclass.net
>>
>>
>>
>> -----Original Message-----
>> From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf Of
>> Tortle Tang
>> Sent: Tuesday, April 06, 2010 6:03 AM
>> To: ccielab_at_groupstudy.com
>> Subject: MOH on Cisco phone 7941
>>
>> Hi Guys
>>
>>
>>
>> I was configuring the lab for media resources at CUCM 7. One thing make
>> me
>> frustrating is MOH didn't work at Cisco7941,but did work at Cisco7960.
>>
>> When I press "hold" button, MOH on 7941->7960 was working, 7941->7941
>> not
>> working, 7961->7941 not working, 7961->7961 was working. Device pool and
>> MGRL
>> are the same. Any idea ?
>>
>>
>>
>>
>>
>> Many Thanks,
>>
>> Tortle
>>
>>
>>
>>
>>
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Received on Wed Apr 07 2010 - 15:50:59 ART