RE: RE: Problem with IP Phone Custom Background for 7961

Which folder did you put the PNG into? Could you tell what images did you
put there and show your List.xml file?

Adel Abouchaev, CCIE# 12037, CISSP, MCSE

Technical Support Engineer

Netmasterclass LLC, Cisco Learning Partner

RFC821: adel_at_netmasterclass.net

E.164: +18886772669

HTTP: www.netmasterclass.net

From: davidytk_at_netvigator.com [mailto:davidytk_at_netvigator.com]
Sent: Wednesday, March 17, 2010 12:26 AM
To: adel_at_netmasterclass.net
Subject: $B2sJ$(B: RE: Problem with IP Phone Custom Background for 7961

Hi Adel

It should selection unavailable. sorry for typing mistake.

Thanks

david

----$B86;O?VB)(B----
$B4s7o?M(B: adel_at_netmasterclass.net
$BF|4|(B: 17/03/2010 15:03
$BZ_at_7o<T(B: <ccielab_at_groupstudy.com>
$B<g;](B: RE: Problem with IP Phone Custom Background for 7961

Is it "Service unavailable" or "Selection unavailable"?

Adel Abouchaev, CCIE# 12037, CISSP, MCSE

Technical Support Engineer
Netmasterclass LLC, Cisco Learning Partner
RFC821: adel_at_netmasterclass.net
E.164: +18886772669
HTTP: www.netmasterclass.net

-----Original Message-----
From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf Of
davidytk_at_netvigator.com
Sent: Tuesday, March 16, 2010 9:01 PM
To: ccielab_at_groupstudy.com
Subject: Problem with IP Phone Custom Background for 7961

Hi All

I tried to test to change the background for the IP Phone. When I upload the
PNG file and List.xml to the CUCM. Then I restart TFTP service.

Then I try to change the background for the phone. It does not show the
upload image and show a message "service unavailable" on the phone.

Below is the steps for I used

1. Create a list.xml with following command.
<CiscoIPPhoneImageList>
<ImageItem Image="TFTP:Desktops/320x196x4/TN-Fountain.png"
URL="TFTP:Desktops/320x196x4/Fountain.png"/>
</CiscoIPPhoneImageList>

2. Adjust the size for the PNG file to 320 x 196 &amp; 80 x 49 ( I only use
the sample picture from Windows only).

3. Upload the PNG file to folder /Desktops/320x196x4

4. Upload the list.xml to CUCM.

5. Restart the TFTP service.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7962g_7961g_7961g-ge_79
42g_7941g_7941g-ge/8_0/english/administration/guide/62614241cus.html#wp10306
72

Does the PNG should be some restriction or some steps are missing.
Thanks
David

Blogs and organic groups at http://www.ccie.net
Received on Wed Mar 17 2010 - 00:28:00 ART