Packet loss when reaches 1Mb traffic

HI everyone
good day

I'm experiencing a problem (intermittent connection and choppy voice) with our
client. Our client is using a 2Mb leased-line via Metro Ethernet. Every time
the clients traffic reaches to 1MB they start experiencing intermittent
connection. Packet loss and abrupt increase of latency was observed. We check
the client interface and there is no error seen. Same on our interface (ISP
provider). No error seen on the port. We check the autonegotiation with the
leased-line provider and it was all set to FULL/100. The rate-limit configured
on the leased-line provider was 2MB for input and 2MB for output. We already
replaced the equipment of the client, cables and etc and change its port on
our side but still experiencing the same problem.

Kindly help me what other parameters I need to check to resolve this issue.

Thank you so much

Elbert Paredes Caibigan (CCNP,CCNA)
CCIE aspirant

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Received on Wed Mar 10 2010 - 23:38:26 ART