Re: CUE Licence Upgrade Problem

Yes. 3 went to 7. I think David might be thinking of CME OS. As frog
said, you'll need a 7.0.1 license file, which is still based on the
trust model.

Sent from handheld.

On Feb 27, 2010, at 8:10 AM, "Radioactive Frog" <pbhatkoti_at_gmail.com>
wrote:

> On Sat, Feb 27, 2010 at 11:47 PM, davidytk <davidytk_at_netvigator.com>
> wrote:
>
>> Hi Frog
>>
>>
>>
>> As my CUE is upgrade from 4.X (not remember exact version) to
>> 7.0.1, is it
>> okay download a license for 7.0.1.
>>
> As long as software and license file versions are the same, there
> should be
> no issues.
> in 7x series there are 2 version 7.0.x and 7.1.x. make sure you've
> exact
> license file version.
>
>> IF I need to find a license for 4.X, do you know the version for the
>> license file.
>>
> I don't think there was any version 4x. it jumped from 3.x to 7.x.
> Correct
> me if I am wrong but I don't remember having any tech note from
> Cisco on
> this 4.x version of CUE.
>
>
>
>>
>>
>> Thanks
>>
>> David
>>
>>
>> ------------------------------
>>
>> *From:* Radioactive Frog [mailto:pbhatkoti_at_gmail.com]
>> *Sent:* Saturday, February 27, 2010 8:44 PM
>> *To:* davidytk
>> *Cc:* ccielab_at_groupstudy.com; cisco-voip_at_puck.nether.net
>> *Subject:* Re: CUE Licence Upgrade Problem
>>
>>
>>
>>
>> first, your existing CME app mode is "CCME", that means you should
>> only try
>> CCM image.
>>
>> Installing a Release 1.X license file on a Release 2.X system is not
>> supported
>>
>> check in your ftp server if request came through, try putting wrong
>> password and see if CME gives you some error.
>>
>> also have you been using any locale? e.g. french or GB or US?
>> default is US
>> so if youre from other country and have had another locale then
>> youv'e to
>> upgrade that as well.
>>
>> On Sat, Feb 27, 2010 at 11:07 PM, davidytk <davidytk_at_netvigator.com>
>> wrote:
>>
>> Dear all
>>
>>
>>
>> I tried to upload the licence (support CUCM) for CUE. After reload,
>> the
>> licence information is still same before.
>>
>> Then I tried to upload the licence (support CME) for CUE (more
>> mailbox
>> support). The result is same, not change the licence information
>>
>> Below is the CUE information
>> cue# show software licenses
>> Installed license files:
>> - voicemail_lic.sig : ENGINEERING 12 MAILBOX LICENSE
>>
>> Core:
>> - Application mode: CCME
>> - Total usable system ports: 6
>>
>> Voicemail/Auto Attendant:
>> - Max system mailbox capacity time: 840
>> - Default # of general delivery mailboxes: 5
>> - Default # of personal mailboxes: 12
>>
>> - Max # of configurable mailboxes: 17
>>
>> Interactive Voice Response:
>> - Max # of IVR sessions: Not Available
>>
>> Languages:
>> - Max installed languages: 1
>> - Max enabled languages: 1
>>
>> I tried to use the following command to upload licence
>> softwrae download clean url
>> ftp://20.0.0.1/cue-vm-license_12mbx_ccm_7.0.1.pkg username user
>> password
>> password
>>
>> Then reload.
>>
>> Is there any tricky tip for uploading the licence or my CUE cannot
>> upgrade
>> the licence ?
>>
>> Thanks
>> David
>>
>>
>> Blogs and organic groups at http://www.ccie.net
>>
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Received on Sat Feb 27 2010 - 15:29:19 ART