Re: CUE Licence Upgrade Problem

first, your existing CME app mode is "CCME", that means you should only try
CCM image.

Installing a Release 1.X license file on a Release 2.X system is not
supported

check in your ftp server if request came through, try putting wrong password
and see if CME gives you some error.

also have you been using any locale? e.g. french or GB or US? default is US
so if youre from other country and have had another locale then youv'e to
upgrade that as well.

On Sat, Feb 27, 2010 at 11:07 PM, davidytk <davidytk_at_netvigator.com> wrote:

> Dear all
>
>
>
> I tried to upload the licence (support CUCM) for CUE. After reload, the
> licence information is still same before.
>
> Then I tried to upload the licence (support CME) for CUE (more mailbox
> support). The result is same, not change the licence information
>
> Below is the CUE information
> cue# show software licenses
> Installed license files:
> - voicemail_lic.sig : ENGINEERING 12 MAILBOX LICENSE
>
> Core:
> - Application mode: CCME
> - Total usable system ports: 6
>
> Voicemail/Auto Attendant:
> - Max system mailbox capacity time: 840
> - Default # of general delivery mailboxes: 5
> - Default # of personal mailboxes: 12
>
> - Max # of configurable mailboxes: 17
>
> Interactive Voice Response:
> - Max # of IVR sessions: Not Available
>
> Languages:
> - Max installed languages: 1
> - Max enabled languages: 1
>
> I tried to use the following command to upload licence
> softwrae download clean url
> ftp://20.0.0.1/cue-vm-license_12mbx_ccm_7.0.1.pkg username user password
> password
>
> Then reload.
>
> Is there any tricky tip for uploading the licence or my CUE cannot upgrade
> the licence ?
>
> Thanks
> David
>
>
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Received on Sat Feb 27 2010 - 23:44:21 ART