Re: What about the troubleshooting part - allowed commands

Tell me bout it

On Wed, Jan 27, 2010 at 10:55 AM, Marko Milivojevic <markom_at_ipexpert.com>wrote:

> On Wed, Jan 27, 2010 at 17:25, Narbik Kocharians <narbikk_at_gmail.com>
> wrote:
> > You see, I agree with Anthony.
> >
> > In our TS labs we do not restrict the students from any SHOW commands but
> we
> > have tried our best to use all the other show and debug commands so the
> > students can see and learn them.
> > But you should NOT think that a "Show run" command is a bad one or is NOT
> a
> > CCIE level command.
>
> This is becoming weird - me agreeing with you, 100%.
>
> In our Vol.3 labs that are out on the market just now, that also mimic
> the real thing, there are no artificial restrictions. You can use
> whatever you like. Our solutions include everything from "show run |
> sect x" to debugging actual packets. However, once faced with the real
> deal and in all my 15 years of production experience - 95+% of the
> problems were solvable with some form of "show run" on multiple
> devices.
>
> Now, since 100% of the trouble tickets in the TS section are some form
> of misconfiguration, well-prepared student need not do anything other
> than compare what she sees with what she knows needs to be done. As
> Tyson said - troubleshooting is a developed craft (a thing our
> structured learning approach is designed to do, btw) and everyone will
> develop their own style. Some people simply think using "show run" is
> nasty CCNA level command and they would rather use debug commands. I
> say fine. If it takes you the same time and you can solve simple
> netmask mismatch in 30 seconds using both... go ahead.
>
> Personally, I rather look at the trouble ticket, decide on the
> approach to solve it before I type anything. More often than not,
> experience and technology understanding helps pinpoint the problem
> even before I need to type any commands.
>
> --
> Marko Milivojevic - CCIE #18427
> Senior Technical Instructor - IPexpert
>
> Mailto: markom_at_ipexpert.com
> Telephone: +1.810.326.1444
> Fax: +1.810.454.0130
> Community: http://www.ipexpert.com/communities
>

-- 
Narbik Kocharians
CCSI#30832, CCIE# 12410 (R&S, SP, Security)
www.MicronicsTraining.com
Sr. Technical Instructor
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