Just have them do A web-ex session on the Pc. Can you imagine you have your
feet on the desk and the routers are configuring themselves when the proctor
walks by and you tell him I have 4 hour response time on my smartnet LOL.
Tony
On Mon, Dec 14, 2009 at 2:27 PM, Rick Mur <rmur_at_ipexpert.com> wrote:
> Would it be too crewel to do a trouble ticket where the only real answer
> is: Call TAC? :-) Something for a feature request. Same with the CCDE where
> you get a question: What would you change in this topology? And the answer
> is Nothing and hit next :-)
>
>
>
>
> --
> Regards,
>
> Rick Mur
> CCIE2 #21946 (R&S / Service Provider)
> Sr. Support Engineer IPexpert, Inc.
> URL: http://www.IPexpert.com
>
>
> On 14 dec 2009, at 21:37, Larry Hadrava wrote:
>
> That is a perfect lab scenario:
>>
>> Create an exception to the normal 800 dialing pattern : if the destination
>> pattern is 8005532447 translate that to Howard's phone with a caller ID
>> that
>> shows your test location and lab seat number.
>>
>> --
>> Thanks
>> Larry Hadrava
>> CCIE #12203
>> Check Out MyBlog: http://ccie12203.wordpress.com/
>>
>> On Mon, Dec 14, 2009 at 3:25 PM, Justin Mitchell <jgmitchell_at_gmail.com
>> >wrote:
>>
>> It must be weird when your proctor answers the phone. :-D
>>>
>>>
>>> On Mon, Dec 14, 2009 at 2:13 PM, Larry Hadrava <larryh_at_ine.com> wrote:
>>>
>>> All tickets coming in from a lab location are treated as Severity 1
>>>> tickets and are guaranteed a live handoff to a TAC engineer.
>>>>
>>>>
>>>> Thanks
>>>> --
>>>> Larry Hadrava, Larryh_at_INE.com
>>>> CCIE #12203 (R&S)
>>>> Internetwork Expert, Inc.
>>>> http://www.INE.com <http://www.ine.com/>
>>>>
>>>>
>>>>
>>>> ----- Original Message -----
>>>>>
>>>> From: "Justin Mitchell" <jgmitchell_at_gmail.com>
>>>> Sent: Mon, December 14, 2009 15:01
>>>> Subject:Re: OT: Anyone pass V4 lab exam?
>>>>
>>>> Were they going to sit there and wait for the call back or just get an
>>>> email
>>>> response to their request?
>>>>
>>>>
>>>> On Mon, Dec 14, 2009 at 1:48 PM, Anthony Sequeira <asequeira_at_ine.com>
>>>> wrote:
>>>>
>>>> Tony - nice - my favorite Lab Exam story.
>>>>>
>>>>> Everyone needs to understand here that due to the recession, the Lab
>>>>>
>>>> Exam
>>>
>>>> Trouble Tickets are actually active, pending TAC cases. Student
>>>>> configurations are delivered in real time to TAC for customer
>>>>>
>>>> resolution.
>>>
>>>>
>>>>> <Brian Dennis, if you are reading this, sorry for stealing your joke,
>>>>>
>>>> but
>>>
>>>> all is fair in CCIE Training.>
>>>>>
>>>>> Warmest Regards,
>>>>>
>>>>> Anthony J. Sequeira, CCIE #15626
>>>>> http://www.INE.com <http://www.ine.com/>
>>>>>
>>>>>
>>>>> Test your Core Knowledge today!
>>>>> Q: Of the five metric values tracked by EIGRP, which is not used in the
>>>>> composite metric calculation?
>>>>> A: Maximum Transmission Unit
>>>>> More Info:
>>>>>
>>>>>
>>>>
>>>
http://www.cisco.com/en/US/tech/tk365/technologies_white_paper09186a0080094cb
7.shtml#eigrpmetrics
>>>
>>>>
>>>>
>>>> Blogs and organic groups at http://www.ccie.net
>>>>
>>>> _______________________________________________________________________
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>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> ----- End of original message -----
>>>>
>>>
>>>
>>> Blogs and organic groups at http://www.ccie.net
>>>
>>> _______________________________________________________________________
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>>>
>>
>>
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>>
>> _______________________________________________________________________
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Received on Mon Dec 14 2009 - 14:55:30 ART
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