No but people have been called out of the bathroom for calling TAC. LOL
Tony
On Mon, Dec 14, 2009 at 11:34 AM, Jack Router <pan.router_at_gmail.com> wrote:
> Often management encourages to call Cisco as a first step in resolving the
> issue. If I do not open a TAC case in 15 minutes I am not "proactive". You
> can be fired for lack of proactivity. Nobody was ever fired for opening a
> TAC case.
>
>
> -----Original Message-----
> From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf Of
> Narbik Kocharians
> Sent: 14-Dec-09 12:48
> To: Scott Morris
> Cc: Justin Mitchell; Majonestx; Radioactive Frog; ccielab_at_groupstudy.com;
> Jose Padilla
> Subject: Re: OT: Anyone pass V4 lab exam?
>
> And if you can't fix it, open up a TAC case.
>
> On Mon, Dec 14, 2009 at 6:35 AM, Scott Morris <smorris_at_ine.com> wrote:
>
> > Always remember though... Today's "troubleshooting" is tomorrow's
> > "experience". :)
> >
> >
> >
> >
> > *Scott Morris*, CCIE/x4/ (R&S/ISP-Dial/Security/Service Provider) #4713,
> >
> > JNCIE-M #153, JNCIS-ER, CISSP, et al.
> >
> > JNCI-M, JNCI-ER
> >
> > evil_at_ine.com
> >
> >
> > Internetwork Expert, Inc.
> >
> > http://www.InternetworkExpert.com <http://www.internetworkexpert.com/>
> >
> > Toll Free: 877-224-8987
> >
> > Outside US: 775-826-4344
> >
> >
> > Knowledge is power.
> >
> > Power corrupts.
> >
> > Study hard and be Eeeeviiiil......
> >
> >
> >
> > Justin Mitchell wrote:
> > > Perhaps troubleshooting is an art and a science, with a little voodoo
> > > mixed in. I also understand that people not studying for the CCIE do
> > > it everyday. Some of those people are good at it and some are
> > > horrible, just like anything else.
> > >
> > > Real life troubleshooting is even worse because you involve clients,
> > > other engineers, third-party vendors, TAC and you usually have more
> > > than 2 hours for one trouble ticket which means you can dilly dally
> > > until you find the solution, make things up, use a lifeline, etc.
> > >
> > > Justin
> > >
> > > On Sun, Dec 13, 2009 at 9:34 PM, Majonestx <majonestx_at_gmail.com
> > > <mailto:majonestx_at_gmail.com>> wrote:
> > >
> > > @Kermit
> > >
> > > I disagree, how can troubleshooting be such an art when most doing
> > > it (not studying for ccie) don't know the technology.
> > >
> > > Real world troubleshooting would prove to be most beneficial in
> > > "real world" environments, which ccie lab is not.
> > >
> > > I've worked at few places with HUGE networks and can say in my lab
> > > attempt, not once did I solve a task pulling from expereince from
> > > the "good ole days" at Dell.
> > >
> > >
> > > The ccie is a controlled environment along with the labs. Knowing
> > > the technologies (vol 1) is ur biggest weapon. IMHO
> > >
> > > Michael Jones
> > > Sr. Network Engineer
> > > Datran Media
> > > 512-672-9554
> > >
> > >
> > > Sent from my iPhone
> > >
> > >
> > > On Dec 13, 2009, at 9:05 PM, Justin Mitchell <jgmitchell_at_gmail.com
> > > <mailto:jgmitchell_at_gmail.com>> wrote:
> > >
> > > Nope, I'm not scared. No reason to be.
> > >
> > > Justin G. Mitchell
> > > Sent from my G1 mobile phone
> > >
> > > On Dec 13, 2009 7:08 PM, "Radioactive Frog"
> > > <pbhatkoti_at_gmail.com <mailto:pbhatkoti_at_gmail.com>> wrote:
> > >
> > > Guys,
> > > don't get too serious about what I said! That was just my view
> > > and the fact
> > > that troubleshooting skills doesn't just come overnight
> > > practicing the
> > > workbook. Thats where the real experience kicks in.
> > >
> > > I was told by someone that there could be around 3000+
> > > scenarios in the
> > > troubleshooting section and Cisco will keep this up and
> growing.
> > >
> > > The chances of dumping 3000+ troubleshooting scenarios are
> > > pretty thin.
> > > Therefore you can't see anyone is passing. Take the truth or
> > > proove me
> > > wrong.
> > >
> > > Again, I may be wrong here!
> > >
> > >
> > > Have I scared all of you now?
> > >
> > > -Kermitt!
> > >
> > > On Sat, Dec 12, 2009 at 3:09 AM, Justin Mitchell
> > > <jgmitchell_at_gmail.com <mailto:jgmitchell_at_gmail.com>>
> > > wrote: > > As someone who...
> > >
> > >
> > > Blogs and organic groups at http://www.ccie.net
> > >
> > >
> > _______________________________________________________________________
> > >
> > >
> > >
> > > Subscription information may be found at:
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> >
> >
> > Blogs and organic groups at http://www.ccie.net
> >
> > _______________________________________________________________________
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> >
> >
> >
> >
> >
> >
> >
> >
>
>
> --
> Narbik Kocharians
> CCSI#30832, CCIE# 12410 (R&S, SP, Security)
> www.MicronicsTraining.com
> Sr. Technical Instructor
> YES! We take Cisco Learning Credits!
> Training And Remote Racks available
>
>
> Blogs and organic groups at http://www.ccie.net
>
> _______________________________________________________________________
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>
>
> Blogs and organic groups at http://www.ccie.net
>
> _______________________________________________________________________
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Blogs and organic groups at http://www.ccie.net
Received on Mon Dec 14 2009 - 11:39:47 ART
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