Hi Dale,
Thanks for the update and I opened a Case and more possible that they may
come back and inform me the same.
Regards
Anantha Subramanian Natarajan
On Mon, Aug 24, 2009 at 6:07 PM, Dale Shaw <dale.shaw_at_gmail.com> wrote:
> On Tue, Aug 25, 2009 at 9:00 AM, Darby Weaver<darby.weaver_at_gmail.com>
> wrote:
> > I thought you just opened a ticket with TAC with your menu request and
> > voila! You got lunch.
>
> You need an active LAS (Lunch Application Support) or LASU (Lunch
> Application Support w/Upgrades) contract in place. This is on top of
> the SMARTnet contract on the underlying crockery.
>
> Without this, the TAC (LAC?) won't even talk to you. Sure, they might
> RMA a broken plate, but it's not like the old days.
>
> cheers,
> Dale
>
>
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>
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Received on Mon Aug 24 2009 - 18:52:09 ART
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