Re: Got a problem with a CCIE Lab?

From: Salah ElShekeil <salah.elshekeil_at_gmail.com>
Date: Fri, 7 Aug 2009 23:35:47 +0300

Study well u will pass, I did it in the first shot,

if u need any help ping me will tell what to do,

good luck,

SE

On Fri, Aug 7, 2009 at 11:24 PM, Anthony Faria <tfaria72_at_gmail.com> wrote:

> LMAO
>
> On Fri, Aug 7, 2009 at 10:17 AM, Joseph L. Brunner
> <joe_at_affirmedsystems.com>wrote:
>
> > Why is it 25,000 people can get through it without issues and a few
> people
> > keep going back and complaining about the lab and why it's unfair???
> >
> > Lets drop all these complaints and just study
> >
> > -----Original Message-----
> > From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf Of
> > Darby Weaver
> > Sent: Friday, August 07, 2009 12:59 PM
> > To: Cisco certification
> > Subject: Got a problem with a CCIE Lab?
> >
> > Hmm? We read it here all the time. We read it in forums across the
> > Internet. People take the lab, spend $1400.00, and need to know "WHY?".
> > It
> > does not matter what the question is or what the problem was something
> made
> > you leave the lab and now you need to know more. You need to know that
> the
> > CCIE Lab Program cares about "YOU", the cutomer... Well my friends...
> they
> > do and they want you to know they do care about you, your lab experience,
> > and your concerns. I mentioned a lab problem I had and was told if I had
> > opened a case for it at the time, I would have received a FREE re-take
> for
> > a
> > problem like I encountered in the lab (my workstation rebooted due to a
> > worm
> > on my first lab attempt) - I did not complan about it till my 3rd lab
> > attempt so I guess I was late and I only used the lab feedback tool.
> >
> > I wish I had know the procedure. Apparently a lot fo people have issues
> in
> > the lab and it does not matter which track either. The CCIE Support Team
> > is
> > there to help. It does not start with the proctors during the lab itself
> > and it does not end with the proctors in the lab itself.
> >
> > You have options and the right to be treated fairly, you are the customer
> > and the lady who heads the program told me this several times in person
> > yesterday over lunch while I was in Seattle. Now I'm telling you. It's
> > hearsay from me in this case, but it is something that might do one of
> the
> > following:
> >
> > 1. Nothing - maybe that is just the way it is, maybe it is a simple
> > misunderstanding, etc.
> >
> > 2. Maybe get you extra points for something?
> >
> > 3. Maybe alleviate extenuating circumstances?
> >
> > 4. Maybe get re-grade?
> >
> > 5. Maybe get a free re-take?
> >
> > 6. Maybe solve your issue, whatever it is, give you closure, and help you
> > understand that the entire CCIE Program Team stands for Integrity and
> > Fairness with regard to the CCIE Lab, not one time, but every time.
> > Got a problem with the CCIE
> > Lab?<
> http://darbylogs.blogspot.com/2009/08/got-problem-with-ccie-lab.html>
> > I spoke at length with the CCIE Prorgam "owner" and I guess she's the
> boss
> > of Sara, who is the boss of... Maurillo, Jeff, and the CCIE Content
> > Development Team, Support, etc.
> >
> > I came away with one clear message:
> >
> > If you take a CCIE Lab Exam and have any issues...
> >
> > Write them asap or open a support ticket. Why?
> >
> > 1. They can help.
> >
> > 2. They will help.
> >
> > 3. They want to help.
> >
> > 4. They will do whatever they can to help.
> >
> > 5. They want you, the customer, to feel satisfied that they helped you.
> >
> > I was told they currently receive over 5000+ requests for support per
> month
> > regarding the CCIE Lab and Sara's support team handles it all. Day in and
> > Day out.
> >
> > Questions about the lab do not end with the proctor in the lab, re-grade
> > questions, fairness questions, wording questions, etc.
> >
> > Nope! They go to the CCIE Heaven of Support and they get the
> "authoritative
> > answer".
> >
> > Now I'm not saying it will always go your way. Most likely it won't.
> > However, you may get some sense of clarification and understanding of
> what
> > the problem was, why it is that way, and maybe a little peak on what you
> > can
> > do to improve yourself and overcome this misunderstanding in the future.
> >
> > It's like that.
> >
> > Hope this helps someone. Please go to cisco.com/go/ccie and look for the
> > latest links for support if you need it.
> >
> > These guys are true professionals in every sense and dedicated to the
> > integrity and fairness of the program. Give them a chance to help you
> make
> > the most out of their dedicated support staff if you feel you need them.
> >
> >
> > Blogs and organic groups at http://www.ccie.net
> >
> > _______________________________________________________________________
> > Subscription information may be found at:
> > http://www.groupstudy.com/list/CCIELab.html
> >
> >
> > Blogs and organic groups at http://www.ccie.net
> >
> > _______________________________________________________________________
> > Subscription information may be found at:
> > http://www.groupstudy.com/list/CCIELab.html
>
>
> Blogs and organic groups at http://www.ccie.net
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html
>
>
>
>
>
>
>
>

-- 
Salah
CCIE #24207
Blogs and organic groups at http://www.ccie.net
Received on Fri Aug 07 2009 - 23:35:47 ART

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