RE: Problem for Upgrade CUE from 2.1.2 to 7.0.1

David,

I know you said you followed the CUE upgrade document listed below, but did you extract all the files from the zip into the same directory? The upgrade process downloads a group of files to perform the upgrade or clean install. Also, did you review all the requirements for 7.0? For example, 7.0 CUE with an AIM module requires an upgrade to a gig of CF.

-ryan

-----Original Message-----
From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf Of davidytk
Sent: Sunday, July 05, 2009 8:20 AM
To: ccielab_at_groupstudy.com
Subject: Problem for Upgrade CUE from 2.1.2 to 7.0.1

Dear all

I am now upgrade CUE for 2.1.2 to 7.0.1, however it failed. I following the
following link to upgrade.

 
<http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_0/install/upgr
ade.html>
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_0/install/upgra
de.html

I am using "software download clean <ftp://20.0.0.1/cue-vm-k9.plat.ver.pkg>
ftp://20.0.0.1/cue-vm-k9.plat.ver.pkg. The files are downloaded to the CUE
flash file.. However when I type "software install clean
cue-vm-k9.plat.ver.pkg" It said the package is only add-ons, which is not
valid for clean-install.

How can I upgrade from 2.1.2 to 7.0.1

Thanks

Best Regards

David

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Received on Sun Jul 05 2009 - 10:46:59 ART