RE: What is the upgrade process from unity 4.2 to unity 7.0.

>Cisco is divorcing themselves from the Windows platform

Do a price comparision... Windows / Exchange 2k7 UC /MS Live communications server is divorcing companies from the Cisco's Platform :)
How does UC at 1/20th the price sound?

-----Original Message-----
From: Ryan West [mailto:rwest_at_zyedge.com]
Sent: Monday, May 04, 2009 3:46 PM
To: D.H. Williams; Joseph L. Brunner
Cc: Thomas Perrier; ccielab_at_groupstudy.com
Subject: RE: What is the upgrade process from unity 4.2 to unity 7.0.

Don't forget that if you're stuck with Unity 7.0, COBRAS is a supported TAC product now. As far as Unity goes, I believe that's the direction they are headed. DH is correct on the Unity connections front, Cisco is divorcing themselves from the Windows platform. I wonder when Contact Center will follow suit, from what I have heard that is going to be much more lengthy process.

-ryan

-----Original Message-----
From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf Of D.H. Williams
Sent: Monday, May 04, 2009 3:29 PM
To: Joseph L. Brunner
Cc: Thomas Perrier; ccielab_at_groupstudy.com
Subject: Re: What is the upgrade process from unity 4.2 to unity 7.0.

I am about to take the UC Lifecycles test, so once completing the in-depth
technical know how that is included in that material I can perform any
upgrade on the UC side that is needed. Bring it!!

Now excuse me as I remove my tongue from my cheek ...

In all seriousness, it isn't as much as an upgrade as a reinstall if you are
running on the older Windows 2000 platform for Unity. If so, it is a backup
and clean wipe of the system, installing the 2003 platform and then
reimporting your old data via the DIRT utility. If on the 2003 platform
already it is much less painful. Are you using the same box or migrating to
a different server? This will affect licensing. Really just a lot of
tedious "to-do's" that are probably best found by googling if you are
planning on doing this yourself.

I highly recommend to consider going with Unity Connection 7x if you are
just in the planning phase, as that seems to be the direction Cisco is
leaning toward. Plus it is on the Linux appliance so you don't have to
worry with MS updates. In addition, there are really good cookbook
documents on how to perform this on CCO. Just my opinion, though.

DH
16790

On Mon, May 4, 2009 at 1:25 PM, Joseph L. Brunner
<joe_at_affirmedsystems.com>wrote:

> Agreed; If one of us holds enough certs, and can pass the sales expert exam
> then we would be a silver partner :)
> LOL,JK
>
> -----Original Message-----
> From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf Of
> Thomas Perrier
> Sent: Monday, May 04, 2009 2:02 PM
> To: ccielab_at_groupstudy.com
> Subject: Re: What is the upgrade process from unity 4.2 to unity 7.0.
>
> On Mon, May 4, 2009 at 6:47 PM, Joseph L. Brunner
> <joe_at_affirmedsystems.com> wrote:
> > Other than calling your Cisco SE and scheduling a Gold partner to be
> on-site?
>
> Hey, Silver partners can do it too. ;)
>
> -Thomas
>
>
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Received on Mon May 04 2009 - 15:34:58 ART