RE: UCM 6.1 Conference calls and placing on hold disconnecting

Yup, that's exactly what's going on in our situation. I don't have much
to go on other than an open SR we've had for quite some time with TAC.
If you run into that situation, just email me when you do (off-list) and
I'll let you know if TACs (or us) have figured anything else out.

thanks,

Brad Ellis

CCIE#5796 (R&S / Security)

CCSI# 30482

CEO / President

CCBOOTCAMP - Cisco Learning Partner (CLP)

Email: brad_at_ccbootcamp.com

Toll Free: 877-654-2243

International: +1-702-968-5100

Skype: skype:ccbootcamp?call

FAX: +1-702-446-8012

YES! We take Cisco Learning Credits!

Training And Remote Racks: http://www.ccbootcamp.com
<http://www.ccbootcamp.com/>

________________________________

From: Larry Hadrava
Sent: Friday, April 24, 2009 2:45 PM
To: Pamela Pinero
Cc: Brad Ellis; ccielab_at_groupstudy.com
Subject: Re: UCM 6.1 Conference calls and placing on hold disconnecting
calls

Brad:

Interesting. Do you have the bug info? I'd be interested to see this as
I support a lot of clients on these platforms.

From the sounds of it, the problem does not come on all at once< it
takes a while to show it's ugly head in an otherwise "stable"
enviroment?

Thanks
Larry Hadrava
CCIE #12203 CCNP CCNA

On Fri, Apr 24, 2009 at 5:38 PM, Pamela Pinero <pampinero_at_gmail.com>
wrote:

So yes, that did fix the problem, thank you. But what caused the hold on
the
resources?

-----Original Message-----
From: Brad Ellis [mailto:brad_at_ccbootcamp.com]
Sent: Friday, April 24, 2009 2:15 PM
To: Pamela Pinero; ccielab_at_groupstudy.com
Subject: RE: UCM 6.1 Conference calls and placing on hold disconnecting
calls

Take a look at your conference bridge resources using RTMT. You could
have some resources in a "stuck" state. I think this is a known bug in
UC 6.1. If you don't want to do any troubleshooting and you just want to
try to fix it, restart your conference bridge and see if that does the
trick.

thanks,
Brad Ellis
CCIE#5796 (R&S / Security)
CCSI# 30482
CEO / President
CCBOOTCAMP - Cisco Learning Partner (CLP)
Email: brad_at_ccbootcamp.com
Toll Free: 877-654-2243
International: +1-702-968-5100
Skype: skype:ccbootcamp?call
FAX: +1-702-446-8012
YES! We take Cisco Learning Credits!
Training And Remote Racks: http://www.ccbootcamp.com
<http://www.ccbootcamp.com/>

-----Original Message-----
From: nobody_at_groupstudy.com [mailto:nobody_at_groupstudy.com] On Behalf Of
Pamela Pinero
Sent: Friday, April 24, 2009 2:07 PM
To: ccielab_at_groupstudy.com
Subject: UCM 6.1 Conference calls and placing on hold disconnecting
calls

When I try to put someone on hold or do a conference call, the call
drops.
It was working fine for the past two weeks without any issues. Help.

Blogs and organic groups at http://www.ccie.net <http://www.ccie.net/>
Received on Fri Apr 24 2009 - 14:48:11 ART