Re: Core Knowledge - Don't mis-interpret this

Hold times are very important. Customers often ask about failover. How
long will it take? Well it largely depends on your hold time, since
that often determines how long it takes to detect the failure.

Paul.

Salah ElShekeil wrote:
> Agree with u Mohammed, or rfc#, what it will add to my knowledge!!!!!
> nothing,
>
> Its a networking lab exam not a history exam.
>
> On Wed, Apr 22, 2009 at 9:46 AM, Mohamed El Henawy <m.henawy_at_link.net>wrote:
>
>
>> i don't think customers ask about hold time :)
>>
>>
>>
>> ----- Original Message ----- From: "Pavel Bykov" <slidersv_at_gmail.com>
>> To: "Joseph L. Brunner" <joe_at_affirmedsystems.com>
>> Cc: "Larry" <cc13lab_at_gmail.com>; <ccielab_at_groupstudy.com>
>> Sent: Wednesday, April 22, 2009 7:20 AM
>> Subject: Re: Core Knowledge - Don't mis-interpret this
>>
>>
>>
>> I think Cisco may have wanted to simulate customer environment.
>>
>>> When I visit a customer, they ask some questions and they do expect
>>> answers.
>>> If I give them the correct answer, they ask a few more and if it's all
>>> correct answers they want me to look at this and that is basically living
>>> up
>>> to the reputation of CCIE. The customer wants to do business because of
>>> supplier knowledge. They see what they pay for.
>>>
>>> On the other hand, if you answer your customer, don't know and that you
>>> have
>>> to look it up, well... If the customer thinks it's just a simple question
>>> that you should have known, maybe that will be the missed opportunity for
>>> huge projects.
>>>
>>> That's why I think Cisco puts only a few questions in.
>>>
>>> Pavel
>>>
>>>
>>> Blogs and organic groups at http://www.ccie.net
>>>
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>
>
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>
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Received on Wed Apr 22 2009 - 08:56:51 ART