From: Anthony Sequeira (asequeira@internetworkexpert.com)
Date: Sun Feb 15 2009 - 19:47:35 ARST
Hi Sidd!
Great Gmail address, but you will have to change it soon!
If you experience issues with Poly Labs or anything involving Graded
Labs, and you have a current session - it is best to enter your e-mail
address in the following page:
http://www.gradedlabs.com/support
I know that if you are having an issue during a valuable practice
session, minutes seem like HOURS. They will respond, however, and if
it is not in a timely enough manner, we will be sure to make that time
up to you with another session.
Thanks for choosing INE and enjoy the Poly Labs!
Anthony J. Sequeira, CCIE #15626, CCSI #23251
Senior CCIE Instructor
asequeira@internetworkexpert.com
Internetwork Expert, Inc.
http://www.InternetworkExpert.com
Toll Free: 877-224-8987
Outside US: 775-826-4344
On Feb 15, 2009, at 4:29 PM, sidd ant wrote:
> Scott,
>
> I have opened a case with IE support and after waiting for the 2 hr
> SLA ,
> this email went out.
> Thanks for responding. I hope its being take care of .
>
> Cheers
> Sidd--
>
> On Mon, Feb 16, 2009 at 1:11 AM, Scott Morris <
> smorris@internetworkexpert.com> wrote:
>
>> While this may be a silly question, but did you contact that
>> support folks
>> at IE? They're good about responding. Your e-mail here received
>> at 9pm
>> out
>> on the West Coast, so even for a Saturday night that's viable.
>>
>> Even if things were missed through the session I'm sure they'll be
>> more
>> than
>> happy to work with you on it!
>>
>> I haven't used our new Poly Lab engine from the user side of
>> things, so I'm
>> not sure I can offer help beyond that!
>>
>> Let me know if you need more assistance!
>>
>>
>>
>> Scott Morris, CCIE4 #4713, JNCIE-M #153, JNCIS-ER, CISSP, et al.
>> JNCI-M/JNCI-ER
>> Senior CCIE Instructor
>>
>> smorris@internetworkexpert.com
>>
>>
>> Internetwork Expert, Inc.
>> http://www.InternetworkExpert.com
>> Toll Free: 877-224-8987
>> Outside US: 775-826-4344
>>
>> Knowledge is power.
>> Power corrupts.
>> Study hard and be Eeeeviiiil......
>>
>>
>>
>> -----Original Message-----
>> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On
>> Behalf Of
>> sidd
>> ant
>> Sent: Sunday, February 15, 2009 12:13 AM
>> To: Cisco certification
>> Subject: HELPPPPPPPP
>>
>> Gday Everyone,
>> Has anyone used the polylab with IE? I have organised a session for
>> today.
>> about 3 hours ago and the link didnot show a "start" button as such.
>> Session
>> is due now ( 16:00 AEST).
>>
>> I am lost atm as to how to get it working. Can someone who used it
>> before
>> please reply as to how to get the rack rental to communicate with
>> the poly
>> lab tool please.
>>
>> much appreciated.
>>
>> Thanks
>> Sidd--
>>
>>
>> Blogs and organic groups at http://www.ccie.net
>>
>> _______________________________________________________________________
>> Subscription information may be found at:
>> http://www.groupstudy.com/list/CCIELab.html
>
>
> Blogs and organic groups at http://www.ccie.net
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html
Blogs and organic groups at http://www.ccie.net
This archive was generated by hypermail 2.1.4 : Sun Mar 01 2009 - 09:44:11 ARST