Voice mail issue

From: lalit gupta (lalit.tech@gmail.com)
Date: Wed Dec 24 2008 - 16:16:14 ARST


Hi Experts,

I m badly stuck in Unity issue. I have HQ and SB, SB is registered with HQ.

i Have done Unity integration with CCM. I have xcoder 6608 at HQ. SB and HQ
both are using 6608 as transcoder. I always able to leave voice mail from SB
to HQ , but from HQ to SB , i m not able to leave Voice mail. Do i need
separate xcoder for SB(xcoder on SB router) ?

I have done troubleshooting with port status in unity, it shows call coming
in but after greetng , it says, no DTMF received, and in Unity event viewer
, it says, recording stoped due to leading silence time out, but from SB to
hq, everything works.

Please help,

Thanks and Regards,
Lalit

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