From: darth router (darklordrouter@gmail.com)
Date: Fri Aug 22 2008 - 15:52:41 ART
Cool. Thanks for the info.
On Fri, Aug 22, 2008 at 10:50 AM, Hoogen <hoogen82@gmail.com> wrote:
> Yep you could do that. That way while raising TAC requests you can raise it
> based on the specific contract the product is supported under.
>
> -Hoogen
>
> On Fri, Aug 22, 2008 at 11:44 AM, darth router <darklordrouter@gmail.com>wrote:
>
>> I think you can add service contracts under you consulting company
>> profile. That makes sense, as resellers have to do this with their clients.
>>
>> I'm not working for a partner/reseller anyway, so nobody is getting hurt!
>>
>>
>>
>> On Fri, Aug 22, 2008 at 10:39 AM, Hoogen <hoogen82@gmail.com> wrote:
>>
>>> I think that wouldn't be nice. Technically it is possible since you
>>> would get TAC assistance because your full time company has partner rights
>>> with Cisco, but when you raise TAC cases from the contract number associated
>>> with the full time company - for your buisness purposes it would hurt the
>>> full time company that you work for. The discounts that cisco offers to
>>> partners work like taking into account the number of sales your company
>>> does, no of RMA the partner requests and also the number of TAC cases you
>>> raised and several other factors. And now if you raise TAC cases for your
>>> company on your full time companies "contract with cisco" that I think is
>>> not correct.
>>>
>>> -Hoogen
>>>
>>> On Fri, Aug 22, 2008 at 11:06 AM, darth router <
>>> darklordrouter@gmail.com> wrote:
>>>
>>>> Nice, Thank you!
>>>>
>>>> I'm associating with my business, but am working for another company
>>>> full
>>>> time. Will I still be able to get the preferential TAC treatment, if I'm
>>>> not
>>>> directly associated with the company I"m working for?
>>>>
>>>>
>>>>
>>>> On Fri, Aug 22, 2008 at 9:39 AM, Vijay Yadav <vijay@vijayyadav.com>
>>>> wrote:
>>>>
>>>> > Here is the link
>>>> > http://tools.cisco.com/WWChannels/GETLOG/login.do
>>>> >
>>>> >
>>>> >
>>>> >
>>>> > On Fri, Aug 22, 2008 at 6:27 PM, Dale Kling <dalek77@gmail.com>
>>>> wrote:
>>>> >
>>>> >> Well, only way I know how anyway. Keep in mind, if you disassociate
>>>> >> yourself with a partner and have no new partner to go too, you will
>>>> lose
>>>> >> all
>>>> >> IOS download access and other stuff. You get turned into a guest.
>>>> At
>>>> >> least
>>>> >> that's what I was told when I almost did that and then I told them
>>>> >> nevermind! :)
>>>> >>
>>>> >> Dale
>>>> >>
>>>> >>
>>>> >> On Fri, Aug 22, 2008 at 1:23 PM, darth router <
>>>> darklordrouter@gmail.com
>>>> >> >wrote:
>>>> >>
>>>> >> > TAC is whack :) I suppose that's the only way, eh?
>>>> >> >
>>>> >> > On Fri, Aug 22, 2008 at 9:22 AM, Dale Kling <dalek77@gmail.com>
>>>> wrote:
>>>> >> >
>>>> >> >> Call Cisco TAC.
>>>> >> >>
>>>> >> >> On Fri, Aug 22, 2008 at 1:12 PM, darth router <
>>>> >> darklordrouter@gmail.com>wrote:
>>>> >> >>
>>>> >> >>> Anybody know the link, or exactly where to go to do this. It
>>>> seems
>>>> >> easy
>>>> >> >>> to
>>>> >> >>> add additional access, but not take it away.
>>>> >> >>>
>>>> >> >>> Help!
>>>> >> >>>
>>>> >> >>>
>>>> >> >>> Blogs and organic groups at http://www.ccie.net
>>>> >> >>>
>>>> >> >>>
>>>> >>
>>>> _______________________________________________________________________
>>>> >> >>> Subscription information may be found at:
>>>> >> >>> http://www.groupstudy.com/list/CCIELab.html
>>>> >>
>>>> >>
>>>> >> Blogs and organic groups at http://www.ccie.net
>>>> >>
>>>> >>
>>>> _______________________________________________________________________
>>>> >> Subscription information may be found at:
>>>> >> http://www.groupstudy.com/list/CCIELab.html
>>>> >>
>>>> >>
>>>> >>
>>>> >>
>>>> >>
>>>> >>
>>>> >>
>>>> >>
>>>> >
>>>> >
>>>> > --
>>>> > Rgds,
>>>> > Vijay Yadav
>>>> > CCIE#18760 (R&S)
>>>>
>>>>
>>>> Blogs and organic groups at http://www.ccie.net
>>>>
>>>> _______________________________________________________________________
>>>> Subscription information may be found at:
>>>> http://www.groupstudy.com/list/CCIELab.html
Blogs and organic groups at http://www.ccie.net
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