Re: RTMT Alerts

From: Tony Edwards (tonyedwards.rs@gmail.com)
Date: Fri May 09 2008 - 07:44:03 ART


Thanks a lot for your useful feedback , Jay & Frog :-)

I have isolated the MediaListExhausted error to few of my dual port ATAs and
they have gone once I shutdown the unused 2nd ATA ports.I will go through
DBHelper just to make sure , before I start ignoring the Database Connection
failed messages as well.

Previously I was doing Detailed debugging level on all my subs and now I
have turned it down to Error only on them so that I do not get heaps of crap
info.

cheers

tony.

On 5/6/08, Swan, Jay <jswan@sugf.com> wrote:
>
> Don't know about the gateway issue, but some other notes:
>
> Directory connection failed
> >> Per TAC, this one is normal if it doesn't happen constantly. You can
> use the DBLHelper application to see if replication is working normally.
>
>
> Call Manager heartbeat rate below 24 beats per minute.
> >>This is normal if it doesn't happen constantly. I typically see this
> whenever the Pub is running a big job, such as a BARS backup.
>
> Number of RouteListExhausted events exceed 10 within 60 minutes
> >>This means just what it says--you went through an entire route list
> and the call setup failed. I typically see large amounts of these errors
> if the route list points to an intercluster trunk when somebody dials a
> non-existed number across that trunk. For example, your route pattern
> pointing to the ICT is something like [3-4]xxx and somebody dials 3456,
> but 3456 isn't valid on the other cluster.
>
>
> Number of registered gateways decreased
> Number of registered gateways increased
> MGCP DChannel is out-of-service
> Number of MediaListExhausted events exceed 10 within 60 minutes
> >>As you mention elsewhere, this is frustrating since you have to dig
> deep into trace files to see what MRGL is having trouble. Common
> problems I have seen here are g729 calls that go to ATAs (a two-port ATA
> can only handle one g729 call at a time), and g729 calls to CME systems
> that forward to CUE (CUE can only handle g711 and requires transcoding
> otherwise).
>
> Jay
> #17783
>
>
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