RE: CM Down Error on a cisco 7940 phone

From: Avner Izhar (aizhar@ccbootcamp.com)
Date: Wed Dec 19 2007 - 15:38:01 ART


Hi,

It usually relates to connectivity issues, which happen because of long delays or broken link.

If you can describe in more details the circumstances of the problem, such as your topology, things that happened before and such, I can try to suggest more detailed steps.

HTH,
-------------------------------------------
thanks,
Avner Izhar
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-----Original Message-----
From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of Jonny English
Sent: Wednesday, December 19, 2007 02:50
To: Cisco certification
Subject: CM Down Error on a cisco 7940 phone
Importance: Low

Hi,

I was wondering has anyone had an issue with a 7940 phone where its come up
with CM Error Down on the display and come up with a cause for this type of
message?

I have looked through ccm logs and have no idea why this error came up? I've
googled causes for this error and haven't found anything. All I know is that
when you get a CM down error on the phone, the phone looses site with call
manager perhaps.

Any idea's on how to troubleshoot a fault like this would be appreciated.

-- 
Thank You,


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