From: Joseph Brunner (joe@affirmedsystems.com)
Date: Fri Aug 24 2007 - 04:01:46 ART
Brian,
All together the racks are a solid investment, and have paid off handsomely.
I'd say 21/22 times, it has been perfect, and I often get the S3&S4 timeslot
to save $15.00. So for $45 its nice to see how I do. I honesty grade my own
labs, and I have been doing much better than I did under the crunch for
time.
So as a recent customer, thank you!
(I'll be doing about 4 more 8 hour sessions over the next 9 days). Then its
time to get to SJ and try and steal 80 points from the proctors.
-Joe
-----Original Message-----
From: Brian Dennis [mailto:bdennis@internetworkexpert.com]
Sent: Friday, August 24, 2007 2:55 AM
To: Joseph Brunner; 'peter morgan'; ccielab@groupstudy.com
Subject: OT: RE: IE rack
You would actually be amazed at the number of people that accidentally
create major spanning-tree loops in their racks ;-) You can have strange
problems (i.e. OSPF or BGP neighbors dropping) when 80-90 megs of traffic
is looping around. I had a student in a mock lab workshop who said he
didn't know how to solve the problem so I told him that he should at least
"rate limit" the looping traffic until he solves the problem.
Brian Dennis, CCIE4 #2210 (R&S/ISP-Dial/Security/SP)
bdennis@internetworkexpert.com
Internetwork Expert, Inc.
http://www.InternetworkExpert.com
Toll Free: 877-224-8987
Direct: 775-745-6404 (Outside the US and Canada)
>----- Original Message -----
Subject: RE: IE rack support issue
Date: Thu, August 23, 2007 22:39
From: "Joseph Brunner" <joe@affirmedsystems.com>
> Peter,
>
> I understand your pain. The first time I attempted the lab, I was under
the
> gun to get some study time in. The very first time I rented racks from
them,
> there was some sort of hardware problem with the switches. I was seeing
> 70mbps+ on some ports despite clear configs, and nothing I could do would
> make them responsive (it was obviously some kind of loop, etc.).
>
> There was also a problem with a bad wic (which they did swap out).
>
> You will actually one day enjoy these problems. I heard someone's story of
> passing on their FIRST ATTEMPT in SJ despite there being major problems
with
> the frame relay switch, and one proctor being a jerk about even looking at
> it. Once proctor #2 stepped in, acknowledged the issue and fixed it he
> turned around banged out 80+ points and left with his number.
>
> Have you ever seen the NAVY SEAL buds training on discovery channel where
> they pvc-flex-cuff tie their hands behind their back and they have to
tread
> water?
>
> I tried this with a t-shirt, and believe me IT'S HARD AS HELL. Your legs
and
> abs burn to hell in a minute, and you're spending EVERY SINGLE OUNCE OF
YOUR
> energy and panic trying to not let your HEAD go under. You need to learn
how
> to react when something goes wrong, and BELIEVE ME IT WILL. If you never
> have faced a problem of UNSURMOUNTABLE difficulty with your labs, the
frame
> relay switch, or whatnot, you are NOT READY.
>
> Why can I say this?
>
> Nothing is perfect. Most everything is almost NEVER PERFECT. You will face
> one issue on your day, whether is a proctor that won't give you the time
of
> day, or a broken component, or a cryptic task you HAVE NEVER EVEN imagined
> before.
>
> Learn to adapt, improvise, Darwin, I-Ching, whatever roll with it! If you
> can't fire under pressure and get points on a task, your D.O.A.
>
> Send me the $1,250 and I'll send you .jpg's of my 3 lady vodka party
Monday.
>
> -Joe
>
> -----Original Message-----
> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
> peter morgan
> Sent: Friday, August 24, 2007 12:46 AM
> To: ccielab@groupstudy.com
> Subject: IE rack support issue
>
> Dear Brian,
>
> Cureently I am using IE racks & I have already face serveral
> issues last two weeks. I am really upset with your rack service at the
> memoment.
>
> Last weekend I lost one of rack sessions becuase of a rack
> authentication issue. But they have applogized & given me gift
voucher for
> new
> rack session. Also One & half week back they cancelled one my booked
> sessions
> & given me a giftvoucher for the same amount. Recently I have booked
many
> rack
> sessions(20+ rack sessions) for my practice. In addion to that I have
> purchased four or five more rack sessions later. I have recived all the
> confirmation emails from IE & Paypal. But I have not recived
confirmation
> email from IE for one rack sessions(May be an error of IE's system). But I
> have recived all the confirmation emails from paypal.
>
> Today night I was in
> triple track session. Suddenly rack has rebooted. Afterthat I have
logged in
> to my yahoo account & found following email.
>
----------------------------------------------------------------------------
> -
> -----------------
> Dear Customer, In regards to your recent orders, we have not
> received a PayPal confirmation of payment yet. If you have not submitted
> payment to sales@internetworkexpert.com on PayPal, please do so now to
> complete the order. If you have already submitted payment; please send us
a
> copy of the confirmation email.
> Your rack sessions have all been suspended
> until we receive payment.
>
> If you believe this message was received in error,
> or you have any other questions, please respond to this email.
>
> Sincerely,
> Internetwork Expert Sales Team
> sales@internetworkexpert.com
>
----------------------------------------------------------------------------
> -
> ----------------
>
> Thay have not sent me any prior notice. Above is the only
> emails received few hours ago. Also they are not mentioning about Order
IDS
> which are having problems. They just disabled my all the rack sessions
after
> sending an email.
>
>
> Then I have emailed my paypal recipts to them & called
> +1.775.826.4344 x1
>
> Reception has no option to assist me. This is the third
> time I have been facing issues with IE racks for last two weeks.
> Now I have to
> wait till they get back to me tommorow or what ever the date they prefer
to
> reply.
>
> Brian, Please provide us better service beucase we like your guys &
> we are with IE becuase of both your guys doing great job. But please
discuss
> these matters with your management & solve them for us.
>
> Guys I am loosing my
> valuble practice time becuase of these type of careless work. At least
they
> have to send the email one day prior before disabling my all the rack
> times(around 25 rack sessions).
>
> I am really upset at the momemnt becase I
> have to wait till tommorow moning to get support.
>
> Rdgs,
>
> PM
>
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