RE: training material question

From: Salau, Yemi (yemi.salau@siemens.com)
Date: Fri Jun 15 2007 - 13:02:37 ART


Can we focus our energies on better things to do rather than waste
unecessary bandwidth stepping on each-other toes over the dreaded
argument "The Best Training Vendor & Materials". We can continue till
end of time, but we wouldn't come to a conclusion on this subject ...
Trust me.

Everyone has got their own pros and cons ... Cool off guys, What Anthony
said wasn't bad, but he "might" have got it wrong mentioning specific
vendors' companies.

Many Thanks
 
Yemi Salau
Network Technical Specialist
NTS | Command & Control Centre
SIEMENS IT Solutions and Services

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-----Original Message-----
From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
Jason Plank
Sent: 15 June 2007 16:29
To: anthony.sequeira@thomson.com; bmcgahan@internetworkexpert.com;
narbikk@gmail.com; bdennis@internetworkexpert.com
Cc: broyster9@gmail.com; ccielab@groupstudy.com
Subject: Re: training material question

It is amazing that these vendors simply lack any professionalism.

Note to you all: Get over yourselves.

On 6/15/07 11:05 AM, "anthony.sequeira@thomson.com"
<anthony.sequeira@thomson.com> wrote:

> Since my post I have been personally attacked by Brian Dennis via
e-mail
> and now this post from you.
>
> Since you have posted this in the public forum, I will respond
publicly.
>
>
> I PURCHASED your R/S workbook at FULL RETAIL price. The support
> complaint I had at the time was the lack of support for the product
via
> the InternetworkExpert forums. Instead, the only support I could
receive
> at the time was via GroupStudy.
>
> The second customer support issue I experienced was for my FULL RETAIL
> purchase of your rack time. Upon the second failed session, Brian
Dennis
> indicated that rack rentals were not a profit center for your company
> and I could take my business elsewhere. That was fine - I switched to
> Rack Time Rentals.
>
> Also, please check your facts below - I had absolutely NOTHING to do
> with the Frame Relay NetMasterClass product. Please understand I will
> always make it clear if I recommend a product that I had a hand in
> creating.
>
> I am truly sorry to have upset you and Brian with my comment. I remain
> VERY grateful for the products I purchased and those I received free
of
> charge in exchange for my authoring of your canceled Technology Lab
> product line. I also truly appreciate the personal time you spent with
> me in pursuit of my CCIE. I have always promoted InternetworkExpert as
> an option for CCIE prep, and I always will.
>
> I recall Brian Dennis posting here that support issues have been
solved
> with the addition of staff. I also saw this reported in your
newsletter.
> Congrats.
>
> Anthony J. Sequeira
> #15626
>
>
>
> -----Original Message-----
> From: Brian McGahan [mailto:bmcgahan@internetworkexpert.com]
> Sent: Thursday, June 14, 2007 9:00 PM
> To: Sequeira, Anthony (NETg); narbikk@gmail.com; Brian Dennis
> Cc: broyster9@gmail.com; ccielab@groupstudy.com
> Subject: RE: training material question
>
>> P.S. I used products from InternetworkExpert and NetMasterClass and
> both
> were excellent. Support was lacking at InternetworkExpert, but I
believe
> they have that solved now.
>
> Hi Anthony,
>
> I'm *very* surprised to see this comment from you considering
> the numerous hours that I personally spent talking to you on the phone
> giving you technical support, advice, and guidance during your CCIE
> preparation. In addition to this, the thousands of dollars worth of
> products and services you received from Internetwork Expert were
> provided to you directly from me *free of charge* as a professional
> courtesy under the guise that you would be doing product development
for
> Internetwork Expert in the future.
>
> Also personally I think it's unethical that you pump up the
> netmasterclass products such as their frame relay videos while
> conveniently leaving out the fact that you yourself are the author and
> instructor for the product. At least when Brian Dennis and I talk
about
> our products, or Narbik or Scott talk about theirs, it's clear based
on
> our signatures that we actually work for the companies that we're
> talking about.
>
> When a user that is new to the group gets an email reply like
> yours from the domain thomson.com with no signature other than your
CCIE
> number saying that you used product XYZ and passed the lab, they're
most
> likely going to think that you are an impartial end-user of the
> products, which in this case you are clearly not.
>
>
> Respectfully,
>
> Brian McGahan, CCIE #8593 (R&S/SP/Security)
> bmcgahan@internetworkexpert.com
>
> Internetwork Expert, Inc.
> http://www.InternetworkExpert.com
> Toll Free: 877-224-8987 x 705
> Outside US: 775-826-4344 x 705
> 24/7 Support: http://forum.internetworkexpert.com
> Live Chat: http://www.internetworkexpert.com/chat/
>
>
> -----Original Message-----
> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf
Of
> anthony.sequeira@thomson.com
> Sent: Thursday, June 14, 2007 4:42 PM
> To: narbikk@gmail.com; Brian Dennis
> Cc: broyster9@gmail.com; ccielab@groupstudy.com
> Subject: RE: training material question
>
> Counting the peeps on the site is the last thing I would do when
> choosing a vendor. In fact, I would never bother to do it.
>
> After passing using the materials of several vendors, I would
recommend
> the following:
>
> 1. Ask for a sample or tour of the product you are considering.
Evaluate
> the materials carefully.
>
> 2. Explore the Support options that are available with the vendor. Do
> they have chat, forums, 800 numbers, etc. Are these actually monitored
> by qualified employees of that company?
>
> Something else to consider is using multiple vendors. While vendors
> certainly do not want to hear that recommendation, most here,
including
> myself, believe that some vendors excel at certain products compared
to
> others.
>
> Anthony J. Sequeira
> #15626
>
> P.S. I used products from InternetworkExpert and NetMasterClass and
both
> were excellent. Support was lacking at InternetworkExpert, but I
believe
> they have that solved now.
>
> -----Original Message-----
> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf
Of
> Narbik Kocharians
> Sent: Thursday, June 14, 2007 4:00 PM
> To: Brian Dennis
> Cc: Brent Royster; ccielab@groupstudy.com
> Subject: Re: training material question
>
> Brian,
>
>
>
> You have a point, but what you fail to mention is the following:
>
>
>
> Your statement does NOT reflect the truth; it fails to mention the
> actual
> number of passing students relative to the number of attendees, which
I
> would surmise to be a low percentage.
>
> If Vendor-1 has 10 students and 3 pass, Vendor-1 has a passing
> percentage of
> 30 percent. But if Vendor-2 has 100 students and only 16 pass,
> Vendor-2's
> ratio is 16 percent, that does not mean that Vendor-2 has a better
> product,
> from Vendor-2's perspective, it has 16 passing students versus 3, but
> the
> truth of the matter is that Vendor-1 has a better percentage and
> product.
>
>
> On 6/14/07, Brian Dennis <bdennis@internetworkexpert.com> wrote:
>>
>> You can get a good idea as to the number of people that are passing
>> using a particular vendor's products and classes by looking over
their
>> CCIE lists and customer feedback. As a side note any vendor that
> tells
>> you it doesn't matter how many people are using their products and
>> classes to pass the CCIE lab won't have a long list of CCIEs on their
>> website ;-)
>>
>> --
>>
>> Brian Dennis, CCIE4 #2210 (R&S/ISP-Dial/Security/SP)
>> bdennis@internetworkexpert.com
>>
>> Internetwork Expert, Inc.
>> http://www.InternetworkExpert.com
>> Toll Free: 877-224-8987
>> Direct: 775-745-6404 (Outside the US and Canada)
>>
>> -----Original Message-----
>> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf
> Of
>> Brent Royster
>> Sent: Thursday, June 14, 2007 7:06 AM
>> To: ccielab@groupstudy.com
>> Subject: training material question
>>
>> I am interested in buying one of the class on demand options from
>> multiple
>> vendors. Its mentioned on the websites that these are like full
>> bootcamps.
>> has anyone who passed the lab used this material? If so how well
> would
>> you
>> rate it?
>>
>>
>



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