From: Darby Weaver (darbyweaver@yahoo.com)
Date: Thu Feb 08 2007 - 10:41:19 ART
Very enlightening.
Thanks
--- sabrina pittarel <sabri_esame@yahoo.com> wrote:
> TAC is a big organization and there are different
> type of positions and a lot
> depends on what you like to do...
> Of course, there positions that are more
> "prestigious" than others, but everything is
> relative, if you like what you do
> you'll be successful anywhere. Career paths in Cisco
> are conceived so that you
> can have a good professional growth pretty much from
> any position (that's true
> even for the Admins)
>
> Many people enter in TAC as "Customer Support
> Engineers", they are the front end when a customer
> is facing a problem. Their
> type of work is "reactive", since they are involved
> only after the customer is
> experiencing a problem. CSEs tipically work on
> shifts.
> You can grow in the
> role and you can become a "distinguished support
> engineer", but many CSEs tend
> to move toward Network Consulting (in AS - Advanced
> Services).
> A NCE (Network
> Consulting Engineer) does a proactive job.
> NCE teams can be associated with
> major customer accounts and take care of the
> customer network, from network
> design/redesign when a new technology has to be
> deployed (with in house
> testing of the solution), to handling software
> upgrades;
> Or they can serve
> several minor customers ("a one time job" at times).
> These NCE teams are
> usually divided by market segment (Service Provider
> or Enterprise) and
> location (East Coast/Weat coast/North and South US).
> NCEs can also be part of
> the "WW Practises"...they are the expert on the
> cutting edge technology they
> represent, for example wireless or data center.
>
> Usually NCE positions require
> a CCIE. You have to show a strong networking
> background on your resume even to
> be called for an interview if you don't have a CCIE.
>
> Dependently on the
> specific position, you may need to travel quite a
> bit, expecially on the WW
> Practises.
>
> Finally there is the "Network Architect" position,
> that's the best
> of the best. Essentially you are the NCE of the
> NCEs....and you work on the
> design of what will become the "recommented
> deployment solutions" of several
> technologies.
>
> If you have been offered a "Network Architect"
> position, well
> you cannot get much better offer than that.
>
> Finally...about base salary. Your
> base salary is a function of your grade (as is the
> bonus), but, on equal
> grade, usually CSEs are paid less than NCEs (so says
> a friend working in the
> AS) and of course Network Architects are paid the
> highest (but the starting
> grade for a Network Architects is already higher
> than the other 2 positions')
> Hope this helps
>
> Sabrina
>
> > ----- Original Message -----
> > From: "Haloween
> Boy" <ciscob20@gmail.com>
> > To: "Cisco certification" <ccielab@groupstudy.com>
> > Sent: Wednesday, February 07, 2007 11:51 PM
> > Subject: TAC Jobs
> >
> >
> > > Hi
> All,
> > >
> > > I need views on this from all and specially from
> CCIE's & CCIE
> Mentors.
> > >
> > > Does working with TAC a real branded work? What
> about Network
> Architech
> > /
> > > Design
> > > jobs?
> > >
> > > I have couple of offers and would
> need everyone's suggestion.
> > >
> > > Regards,
> > > S B
> > >
> > >
>
This archive was generated by hypermail 2.1.4 : Thu Mar 01 2007 - 07:38:46 ART