From: Darby Weaver (darbyweaver@yahoo.com)
Date: Fri Jun 30 2006 - 07:26:01 ART
It is true that some vendors do not pay much attention
to their own forums.
I am a paying customer to some of those vendors. But
to be fair, I have not posted many questions myself to
most of the forums.
However, I do notice that it is very unfortunate that
many paying customers have to come to here to post
questions from that should be on the forums but are
not since they do not seem to get the attention that
way.
I think many people here may also be to blame as well.
By this I mean to ask, have you ever posted on your
vendor's forum and if you have was the query answered
or not.
I've seen some questions answered and then never
followed up after the fact.
I've seen forums that actually have a person or
persons dedicated to answering questions as best the
staff assigned can about questions related to their
materials.
So there is a little of both going on.
To be fair to some of the vendors, I know that many
are in the business of training and conducting classes
in addition to building their own lab materials.
So they, themselves, may not always be the ones
posting answers to questions.
Then, it seems, that some vendors never seem to visit
their very own forums.
Check your vendor and feel free to chime in if you see
that one or the other has never posted, if you look
and you subscribe to some, it will be obvious pretty
soon.
Then we have those magical repeat questions that keep
popping up as Gordon mentioned and I have made
assertions to in the past.
I have been to the lab now and can make my own
informed opinion about some of the questions.
Funny, I actually think we should see more Doyle,
Halabi, Duggan and Gorito, and Solie types of
questions and since they are actually Cisco Press and
do not have immediate support and are probably as
close to the lab questions as one can really, really
come without stepping over a line somewhere.
Well...
It is what it is...
Still, it seems people are violating their agreements
with their vendors by throwing their materials out to
the public like that...
But they don't seem to complain much about it.
--- Gordon Mac Donald <gordonccie@yahoo.com> wrote:
> So that means that these types of questions are
> not coming from any workbook, but from somewhere
> else. I have a pretty good idea about it and I think
> anyone who've been to the lab does as well :)
> It's funny that some topics keep repeating itself
> in a very interesting fashion.
>
> "Feras Abunamous (fabunamo)" <fabunamo@cisco.com>
> wrote:
> Just to let everybody know that the vendors would
> take to time to answer
> questions on Gs while the have a hundreds of
> unanswered questions posted
> on their useless forums. They don't take the time to
> answer questions on
> their forum or even correct their wrong lab
> solutions. O I don't mean
> to bash any one but I have been to my vendors forum
> and it is useless.
> These guys fail to follow their own forum and they
> come on this mailer
> to answer questions. the funny thing is that they
> never answer
> questions about their lab books. Just my 2 cents...
> -----Original Message-----
> From: nobody@groupstudy.com
> [mailto:nobody@groupstudy.com] On Behalf Of
> Andy
> Sent: Thursday, June 29, 2006 11:13 AM
> To: Cisco certification
> Subject: Is this becoming a vendors list...?
>
> Hi
>
> more and more I am seeing vendor specific questions
> on here, no issues
> with
> the vendors (whom I use myself), but can we post to
> the app group, most
> all
> the vendors have a support forum exactly for the
> kind of questions we
> are
> seeing on gs. When I do a lab I go to the vendors
> page first if I
> suspect an
> issue, keeps all amendments/issues in one place.
>
> 2 cents
> -A
>
>
This archive was generated by hypermail 2.1.4 : Sat Jul 01 2006 - 07:57:34 ART