From: John Do (mcseccnp03@yahoo.com)
Date: Tue Nov 29 2005 - 21:00:09 GMT-3
Group & Brian,
Brian when we are talking about sale we are not talking about the value but more of a person or a human being. You can make a million out of a single product, but if the customer doesn't return due to the fact no sale person pick up the phone then that million of dollars will be gone before you will even notice. If you only make one cent out of a single product but the customer return then that one cent will be million before you will even notice. That is just my 2 cents and I will give you a call tomorrow ;-)
Brian Dennis <bdennis@internetworkexpert.com> wrote: John,
So we should hire another sales person just because we are swamped for the first few days after the release of the new workbook? Ok we'll do that just for you but now your workbook is going to cost $80,495. That's $80,000 to cover the cost of the new sales person and $495 for the workbook ;-) So it's probably better to just call me directly so that we don't have to tack on the $80,000 to your workbook ;-) But if you want the new sales person option let me know and I'll even throw in free shipping.
HTH,
Brian Dennis, CCIE #2210 (R&S/ISP-Dial/Security)
bdennis@internetworkexpert.com
Internetwork Expert, Inc.
http://www.InternetworkExpert.com
Toll Free: 877-224-8987
Direct: 775-745-6404 (Outside the US and Canada)
________________________________________
From: John Do [mailto:mcseccnp03@yahoo.com]
Sent: Tuesday, November 29, 2005 3:10 PM
To: Brian Dennis; ccielab@groupstudy.com
Subject: RE: Internetworkexpert Workbook Order
Group & Brian,
Thank you to everyone that took the time and patience to send out they thoughts. I guess there is not much that I can do but keep sending email and try to call them back. Last but not least, Brian you " should " spend some money and hire some sale rep so that the service would be the same as the workbook ;-).
Brian Dennis wrote:
John,
Sorry if you are experiencing any delays but our sales team is
totally swamped to say the least. Today alone they received over 200
sales e-mails and at least 60 phone calls. That's not even taking into
account the literally hundreds of upgrade orders that they have been
processing since the new workbook was released late last week.
If you have a specific questions feel free to call me directly
at +1.775.745.6404. I'm sure that I "should" be able to answer any
questions you have ;-)
Brian Dennis, CCIE #2210 (R&S/ISP-Dial/Security)
bdennis@internetworkexpert.com
Internetwork Expert, Inc.
http://www.InternetworkExpert.com
Toll Free: 877-224-8987
Direct: 775-745-6404 (Outside the US and Canada)
-----Original Message-----
From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
John Do
Sent: Tuesday, November 29, 2005 11:35 AM
To: ccielab@groupstudy.com
Subject: Internetworkexpert Workbook Order
Hello Group,
Does anyone else having the same problem as I am? When ever I try to
contact internetworkexpert no one ever pick up the phone. I have been
trying to contact them since beginning of last week till now. It seems
that they do not have any sale rep and also no operator person to talk
to. I'm kind of confused and I would like to know if anyone else is
having this same problem. Last but not least, I had also tried to send
them emails but still no luck. They workbook is great but what is the
use and advantage if you can not get a hold of them.
---------------------------------
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