RE: Internetworkexpert Workbook Order

From: John Do (mcseccnp03@yahoo.com)
Date: Tue Nov 29 2005 - 20:10:26 GMT-3


Group & Brian,
   
  Thank you to everyone that took the time and patience to send out they thoughts. I guess there is not much that I can do but keep sending email and try to call them back. Last but not least, Brian you " should " spend some money and hire some sale rep so that the service would be the same as the workbook ;-).
   
  
Brian Dennis <bdennis@internetworkexpert.com> wrote:
  John,
Sorry if you are experiencing any delays but our sales team is
totally swamped to say the least. Today alone they received over 200
sales e-mails and at least 60 phone calls. That's not even taking into
account the literally hundreds of upgrade orders that they have been
processing since the new workbook was released late last week.

If you have a specific questions feel free to call me directly
at +1.775.745.6404. I'm sure that I "should" be able to answer any
questions you have ;-)

Brian Dennis, CCIE #2210 (R&S/ISP-Dial/Security)
bdennis@internetworkexpert.com

Internetwork Expert, Inc.
http://www.InternetworkExpert.com
Toll Free: 877-224-8987
Direct: 775-745-6404 (Outside the US and Canada)

-----Original Message-----
From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
John Do
Sent: Tuesday, November 29, 2005 11:35 AM
To: ccielab@groupstudy.com
Subject: Internetworkexpert Workbook Order

Hello Group,

Does anyone else having the same problem as I am? When ever I try to
contact internetworkexpert no one ever pick up the phone. I have been
trying to contact them since beginning of last week till now. It seems
that they do not have any sale rep and also no operator person to talk
to. I'm kind of confused and I would like to know if anyone else is
having this same problem. Last but not least, I had also tried to send
them emails but still no luck. They workbook is great but what is the
use and advantage if you can not get a hold of them.

---------------------------------
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