Re: Cat 3550 failed post...any suggestions besides a call to

From: john matijevic (john.matijevic@gmail.com)
Date: Sat Apr 02 2005 - 11:30:09 GMT-3


Hello Keith,
I have had the same problem and I had to actually send the switch back
to Cisco, they eventually ended up replacing mine.

Here is link to error message:
A POST failure usually means that there is physical damage to the
interface. If an Ethernet Controller which controls four interfaces
fails, it results in the failure of those ports. A common cause of
such damage is ESD. For Catalyst 2900XL switches, the issue is
documented in the Cisco bug ID CSCdm13915 ( registered customers
only) .

Failure of any of these diagnostic tests is normally fatal and usually
requires a Return Material Authorization (RMA) to resolve the problem.
To be sure of this, reset the switch with a console connection
established and capture the actual bootup diagnostic information, then
create a service request with Cisco Technical Support.

http://www.cisco.com/en/US/products/hw/switches/ps607/products_tech_note09186a0080125913.shtml#topicsub1

Sincerely,
John Matijevic, CCIE #13254
305-321-6232

On Apr 1, 2005 10:28 PM, Steller, Keith <Keith.Steller@wellsfargo.com> wrote:
> Hi All-
>
> Anyone have any advice on this issue other than a call to TAC and RMA?
>
> Thanks in advance!
>
> Keith
>
> cat1#sh ver
> Cisco Internetwork Operating System Software
> IOS (tm) C3550 Software (C3550-I9Q3L2-M), Version 12.1(19)EA1c, RELEASE
> SOFTWARE (fc2)
> Copyright (c) 1986-2004 by cisco Systems, Inc.
> Compiled Tue 03-Feb-04 04:47 by yenanh
> Image text-base: 0x00003000, data-base: 0x0069B5C0
>
> ROM: Bootstrap program is C3550 boot loader
>
> cat1 uptime is 1 minute
> System returned to ROM by power-on
> System image file is
> "flash:c3550-i9q3l2-mz.121-19.EA1c/c3550-i9q3l2-mz.121-19.EA1c.bin"
>
> cisco WS-C3550-24 (PowerPC) processor (revision L0) with 65526K/8192K bytes
> of memory.
> Processor board ID CAT0809X12R
> Last reset from warm-reset
> Running Layer2/3 Switching Image
>
> Ethernet-controller 1 has 12 Fast Ethernet/IEEE 802.3 interfaces
> FastEthernet0/1 failed POST
> FastEthernet0/2 failed POST
> FastEthernet0/3 failed POST
> FastEthernet0/4 failed POST
> FastEthernet0/5 failed POST
> FastEthernet0/6 failed POST
> FastEthernet0/7 failed POST
> FastEthernet0/8 failed POST
> FastEthernet0/9 failed POST
> FastEthernet0/10 failed POST
> FastEthernet0/11 failed POST
> FastEthernet0/12 failed POST
>
> Ethernet-controller 2 has 12 Fast Ethernet/IEEE 802.3 interfaces
> FastEthernet0/17 failed POST
> FastEthernet0/18 failed POST
> FastEthernet0/19 failed POST
> FastEthernet0/20 failed POST
> FastEthernet0/21 failed POST
> FastEthernet0/22 failed POST
> FastEthernet0/23 failed POST
> FastEthernet0/24 failed POST
> FastEthernet0/13 failed POST
> FastEthernet0/14 failed POST
> FastEthernet0/15 failed POST
> FastEthernet0/16 failed POST
>
> Ethernet-controller 3 has 1 Gigabit Ethernet/IEEE 802.3 interface
> GigabitEthernet0/1 failed POST
>
> Ethernet-controller 4 has 1 Gigabit Ethernet/IEEE 802.3 interface
> GigabitEthernet0/2 failed POST
>
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