Re: "ESTABLISH_AWAITING_TEI" ISDN error message

From: ccie2be (ccie2be@nyc.rr.com)
Date: Sun Oct 17 2004 - 17:49:44 GMT-3


Matt,

What a great post. I haven't personally experienced this problem - at least
I'm not aware if I did. But, I can tell you that if I had a problem with
isdn in the lab, if not for your post, I never wold have considered the isdn
switch as the cause of the problem. I would have assumed I had made a
mistake and probably spent much too long trying to figure out WHAT I DID
WRONG.

This past week while doing some IE practice labs, I ran into a few problems
and I spent hours trying to fix them - assuming that there was something
wrong with my config's when, in fact, there was nothing wrong with the
config's.

The problem turned out that the routers were just screwing up but I didn't
of that. So, hours and hours were spent running debugs, looking up how to
interpret debug output, running various show commands, looking up how to
interpret the output of those commands, clearing the route table, clearing
the interfaces,etc.

And, of course, none of these efforts, fixed the problem. I also described
and posted some of the problems I had on GS.

As it turned out, rebooting the routers was what fixed the problems. So,
maybe this week, I finally got it into my head, that if "ALL ELSE FAILS,
REBOOT".

But, I should also point out that even though the hours upon hours of
troubleshooting was horrendously frustrating, there was a silver lining - I
did learn about some new show commands which I had never previously used and
I became more familiar with and better able to interpret the output of some
debug commands.

But, as your experience demonstrates, we should never assume the equipment
is not potentially the cause of the problem. Although I wouldn't suspect an
equipment problem first among all the potential causes, if I've done a
fairly thorough job of eliminating other potential causes, I now know to
consider the possibility of equipment error among the potential causes.

Tim

----- Original Message -----
From: "Matthew Seppeler" <Matt.Seppeler@InetX.com>
To: <ccielab@groupstudy.com>
Sent: Sunday, October 17, 2004 12:58 PM
Subject: "ESTABLISH_AWAITING_TEI" ISDN error message

> ISDN is probably one of the most quirky things I had the pleasure of
> dealing with in preparing for the R&S exam. However, thanks to the help
> of the Brian McGahan with Internetwork Experts and the Mock Lab class I
> took the other week, I've settled into an almost foolproof way of
> minimizing the headaches of configuring ISDN. If you are in the final
> stretch in preparing for the lab, it's a class well worth the money.
>
>
>
> The basis for this email is to point out a case where it was required to
> reload the ISDN switch in getting ISDN layer 2 working. Below are the
> steps I followed in configuring ISDN with the minimal configuration
> needed to get to this point of configuration:
>
>
>
> 1) Shut down the BRI interface.
>
> 2) Assigned an IP address to the interface.
>
> 3) Assigned the ISDN switch type to the interface.
>
> 4) Assigned the spids if required. In this case, yes as we are
> using basic-ni.
>
> 5) No shut on the BRI interface.
>
> 6) Verified Layer 2 connectivity with the show ISDN status. You
> should see "multiple frame stabled" with "valid" spids.
>
> 7) Run the command "isdn test call int b0/0 string" to test that
> the circuit comes up.
>
>
>
> If after running all these steps, this will verify that the ISDN switch
> is indeed ok. Any further issues with ISDN will be a result of the
> config as extra stuff is added.
>
>
>
> Well, it looks like I found one of those rare cases that the ISDN switch
> is to blame. Nope, it was not due to wrong spids or switch type. Even
> after I did a reload on the router, I was still not able to get ISDN
> layer 2 connectivity up and working with the basic step followed above.
>
>
>
>
> The error message when doing a "show isdn status" shows that the Layer 2
> status shows as "ESTABLISH_AWAITING_TEI" or "await establishment" along
> with invalid spids. I kid you not, all I had to do to resolve this
> issue was to reload the ISDN switch. Fortunately, the rack I was on
> gives you access to reload the ISDN switch. This is not my own rack to
> add. It was rented from RackTimeRentals and is one of the reasons why I
> like using their racks. Great job Bill with providing this feature for
> our use!
>
>
>
> Being that I've run into this problem before, I was quick enough to log
> my config for my configuration steps as well as steps taken to resolve
> this issue. Below is input if you wish to review in further detail:
>
>
>
>
>
> Rack2R5(config)#int b0/0
>
> Rack2R5(config-if)#shut
>
> ip address 139.2.45.5 255.255.255.0
>
> isdn switch-type basic-ni
>
> isdn spid1 0835866201 8358662
>
> isdn spid2 0835866401 8358664
>
>
>
> Rack2R5#sh isdn status
>
> Global ISDN Switchtype = basic-ni
>
> ISDN BRI0/0 interface
>
> dsl 0, interface ISDN Switchtype = basic-ni
>
> Layer 1 Status:
>
> ACTIVE
>
> Layer 2 Status:
>
> TEI = 255, Ces = 1, SAPI = 0, State = ESTABLISH_AWAITING_TEI
>
> TEI Not Assigned, ces = 1, state = 3(await establishment)
>
> spid1 configured, spid1 NOT sent, spid1 NOT valid
>
> TEI Not Assigned, ces = 2, state = 1(terminal down)
>
> spid2 configured, spid2 NOT sent, spid2 NOT valid
>
> Layer 3 Status:
>
> 0 Active Layer 3 Call(s)
>
> CCB:callid=0, sapi=0, ces=1, B-chan=0, calltype=INTERNAL (BR0/0)
> SPC Call
>
> Active dsl 0 CCBs = 1
>
> The Free Channel Mask: 0x80000003
>
>
>
> Rack2R5#show run | begin BRI
>
> interface BRI0/0
>
> ip address 139.2.45.5 255.255.255.0
>
> isdn switch-type basic-ni
>
> isdn spid1 0835866201 8358662
>
> isdn spid2 0835866401 8358664
>
> !
>
> !
>
> !
>
> Rack2R5#c
>
> Enter configuration commands, one per line. End with CNTL/Z.
>
> Rack2R5(config)#int b0/0
>
> Rack2R5(config-if)#shut
>
> Rack2R5(config-if)#
>
> *Mar 1 00:06:51.435: %LINK-5-CHANGED: Interface BRI0/0, changed state
> to administratively down
>
> Rack2R5(config-if)#
>
> Rack2R5(config-if)#
>
> Rack2R5(config-if)#
>
> Rack2R5(config-if)#
>
> Rack2R5(config-if)#
>
> Rack2R5(config-if)#
>
> Rack2R5(config-if)#no shut
>
> Rack2R5(config-if)#
>
> *Mar 1 00:06:55.599: %LINK-3-UPDOWN: Interface BRI0/0:1, changed state
> to down
>
> *Mar 1 00:06:55.599: %LINK-3-UPDOWN: Interface BRI0/0:2, changed state
> to down
>
> *Mar 1 00:06:55.651: %LINK-3-UPDOWN: Interface BRI0/0, changed state to
> up
>
> Rack2R5(config-if)#
>
> Rack2R5(config-if)#
>
> Rack2R5(config-if)#
>
> Rack2R5(config-if)#^Z
>
> *Mar 1 00:06:58.507: %SYS-5-CONFIG_I: Configured from console by
> console
>
> Rack2R5#sh isdn status
>
> Global ISDN Switchtype = basic-ni
>
> ISDN BRI0/0 interface
>
> dsl 0, interface ISDN Switchtype = basic-ni
>
> Layer 1 Status:
>
> ACTIVE
>
> Layer 2 Status:
>
> TEI = 255, Ces = 1, SAPI = 0, State = ESTABLISH_AWAITING_TEI
>
> TEI Not Assigned, ces = 1, state = 3(await establishment)
>
> spid1 configured, spid1 NOT sent, spid1 NOT valid
>
> TEI Not Assigned, ces = 2, state = 1(terminal down)
>
> spid2 configured, spid2 NOT sent, spid2 NOT valid
>
> Layer 3 Status:
>
> 0 Active Layer 3 Call(s)
>
> CCB:callid=0, sapi=0, ces=1, B-chan=0, calltype=INTERNAL (BR0/0)
> SPC Call
>
> Active dsl 0 CCBs = 1
>
> The Free Channel Mask: 0x80000003
>
>
>
> Rack2R5#wr
>
> Building configuration...
>
> [OK]
>
> Rack2R5#relaod
>
> Translating "relaod"
>
>
>
> Translating "relaod"
>
> % Unknown command or computer name, or unable to find computer address
>
> Rack2R5#reload
>
> Proceed with reload? [confirm]
>
>
>
> *Mar 1 05:10:12.826: %SYS-5-RELOAD: Reload requested by console.
>
> System Bootstrap, Version 11.1(19)AA, EARLY DEPLOYMENT RELEASE SOFTWARE
> (fc1)
>
> Copyright (c) 1998 by cisco Systems, Inc.
>
> C3600 processor with 131072 Kbytes of main memory
>
> Main memory is configured to 64 bit mode with parity disabled
>
>
>
> program load complete, entry point: 0x80008000, size: 0x1342300
>
> Self decompressing the image :
> ########################################################################
> #############################
>
> ########################################################################
> ############################################################
>
> ################### [OK]
>
>
>
> Smart Init is disabled. IOMEM set to: 15
>
>
>
> Using iomem percentage: 15
>
>
>
> Restricted Rights Legend
>
>
>
> Use, duplication, or disclosure by the Government is
>
> subject to restrictions as set forth in subparagraph
>
> (c) of the Commercial Computer Software - Restricted
>
> Rights clause at FAR sec. 52.227-19 and subparagraph
>
> (c) (1) (ii) of the Rights in Technical Data and Computer
>
> Software clause at DFARS sec. 252.227-7013.
>
>
>
> cisco Systems, Inc.
>
> 170 West Tasman Drive
>
> San Jose, California 95134-1706
>
>
>
>
>
>
>
> Cisco Internetwork Operating System Software
>
> IOS (tm) 3600 Software (C3640-JK9O3S-M), Version 12.2(15)T13, RELEASE
> SOFTWARE (fc2)
>
> Technical Support: http://www.cisco.com/techsupport
>
> Copyright (c) 1986-2004 by cisco Systems, Inc.
>
> Compiled Wed 16-Jun-04 05:33 by hqluong
>
> Image text-base: 0x60008950, data-base: 0x62046000
>
>
>
>
>
> This product contains cryptographic features and is subject to United
>
> States and local country laws governing import, export, transfer and
>
> use. Delivery of Cisco cryptographic products does not imply
>
> third-party authority to import, export, distribute or use encryption.
>
> Importers, exporters, distributors and users are responsible for
>
> compliance with U.S. and local country laws. By using this product you
>
> agree to comply with applicable laws and regulations. If you are unable
>
> to comply with U.S. and local laws, return this product immediately.
>
>
>
> A summary of U.S. laws governing Cisco cryptographic products may be
> found at:
>
> http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
>
>
>
> If you require further assistance please contact us by sending email to
>
> export@cisco.com.
>
>
>
> cisco 3640 (R4700) processor (revision 0x00) with 111616K/19456K bytes
> of memory.
>
> Processor board ID 10528867
>
> R4700 CPU at 100Mhz, Implementation 33, Rev 1.0
>
> Bridging software.
>
> X.25 software, Version 3.0.0.
>
> SuperLAT software (copyright 1990 by Meridian Technology Corp).
>
> TN3270 Emulation software.
>
> Basic Rate ISDN software, Version 1.1.
>
> 2 Ethernet/IEEE 802.3 interface(s)
>
> 1 Serial network interface(s)
>
> 1 ISDN Basic Rate interface(s)
>
> DRAM configuration is 64 bits wide with parity disabled.
>
> 125K bytes of non-volatile configuration memory.
>
> 24576K bytes of processor board System flash (Read/Write)
>
>
>
>
>
>
>
> Press RETURN to get started!
>
>
>
>
>
> *Mar 1 00:00:04.175: %LINEPROTO-5-UPDOWN: Line protocol on Interface
> VoIP-Null0, changed state to up
>
> *Mar 1 00:00:15.883: %QUICC-1-UNEXPECTED_INTERRUPT: Quicc(0),
> Unexpected modem-signal interrupt
>
> *Mar 1 00:00:16.083: %LINK-3-UPDOWN: Interface Serial0/0, changed state
> to up
>
> *Mar 1 00:00:16.087: %LINK-3-UPDOWN: Interface Ethernet0/0, changed
> state to up
>
> *Mar 1 00:00:16.087: %LINK-3-UPDOWN: Interface Ethernet1/0, changed
> state to up
>
> *Mar 1 00:00:17.175: %SYS-5-CONFIG_I: Configured from memory by console
>
> *Mar 1 00:00:17.419: %LINEPROTO-5-UPDOWN: Line protocol on Interface
> Serial0/0, changed state to up
>
> *Mar 1 00:00:17.419: %LINEPROTO-5-UPDOWN: Line protocol on Interface
> Ethernet0/0, changed state to up
>
> *Mar 1 00:00:17.419: %LINEPROTO-5-UPDOWN: Line protocol on Interface
> Ethernet1/0, changed state to up
>
> *Mar 1 00:00:17.419: %LINK-3-UPDOWN: Interface BRI0/0, changed state to
> up
>
> *Mar 1 00:00:18.587: %LINEPROTO-5-UPDOWN: Line protocol on Interface
> BRI0/0, changed state to down
>
> *Mar 1 00:00:19.679: %SYS-5-RESTART: System restarted --
>
> Cisco Internetwork Operating System Software
>
> IOS (tm) 3600 Software (C3640-JK9O3S-M), Version 12.2(15)T13, RELEASE
> SOFTWARE (fc2)
>
> Technical Support: http://www.cisco.com/techsupport
>
> Copyright (c) 1986-2004 by cisco Systems, Inc.
>
> Compiled Wed 16-Jun-04 05:33 by hqluong
>
> *Mar 1 00:00:19.687: %SNMP-5-COLDSTART: SNMP agent on host Rack2R5 is
> undergoing a cold start
>
> *Mar 1 00:00:19.719: %LINK-3-UPDOWN: Interface Virtual-Access1, changed
> state to up
>
> *Mar 1 00:00:20.719: %LINEPROTO-5-UPDOWN: Line protocol on Interface
> Virtual-Access1, changed state to up
>
> Rack2R5#
>
> Rack2R5#sh isdn statu
>
> Global ISDN Switchtype = basic-ni
>
> ISDN BRI0/0 interface
>
> dsl 0, interface ISDN Switchtype = basic-ni
>
> Layer 1 Status:
>
> ACTIVE
>
> Layer 2 Status:
>
> Layer 2 NOT Activated
>
> TEI Not Assigned, ces = 1, state = 3(await establishment)
>
> spid1 configured, spid1 NOT sent, spid1 NOT valid
>
> TEI Not Assigned, ces = 2, state = 1(terminal down)
>
> spid2 configured, spid2 NOT sent, spid2 NOT valid
>
> Layer 3 Status:
>
> TWAIT timer active
>
> 0 Active Layer 3 Call(s)
>
> Active dsl 0 CCBs = 0
>
> The Free Channel Mask: 0x80000003
>
>
>
> Rack2R5#sb BR
>
> interface BRI0/0
>
> no ip address
>
> isdn switch-type basic-ni
>
> isdn spid1 0835866201 8358662
>
> isdn spid2 0835866401 8358664
>
> !
>
>
>
> Rack2R5#
>
> Rack_Time_12>2
>
> [Resuming connection 2 to apc ... ]
>
>
>
> User Name : xxx
>
> Password : *****
>
>
>
>
>
> American Power Conversion Web/SNMP Management Card AOS
> v3.0.3
>
> (c) Copyright 2000 All Rights Reserved MasterSwitch APP
> v2.2.0
>
> ------------------------------------------------------------------------
> -------
>
> Name : Rack Time Rentals Rack8 Date : 10/17/2004
>
> Contact : support@racktimerentlas.co Time : 08:18:48
>
> Location : Valley of the Sun Up Time : 0 Days 3 Hours 47
> Minutes
>
> Status : P+ N+ A+ User : Outlet User
>
>
>
> MasterSwitch : Serial Communication Established
>
>
>
> ------- Control Console
> -------------------------------------------------------
>
>
>
> 1- Device Manager
>
> 2- Network
>
> 3- System
>
> 4- Logout
>
>
>
> <ESC>- Main Menu, <ENTER>- Refresh
>
> > 1
>
>
>
> ------- Device Manager
> --------------------------------------------------------
>
>
>
> 1- R1,R2 ON
>
>
> 2- R3 ON
>
>
> 3- R4 ON
>
>
> 4- R5 ON
>
>
> 5- R6 ON
>
>
> 6- CAT1,CAT2 ON
>
>
> 7- ISDN Switch ON
>
>
> 8- ALL Accessible Outlets
>
>
>
> <ESC>- Back, <ENTER>- Refresh
>
> > 7
>
>
>
> ------- ISDN Switch
> -----------------------------------------------------------
>
>
>
> Name : ISDN Switch
>
> State: ON
>
>
>
> 1- Immediate On
>
> 2- Immediate Off
>
> 3- Immediate Reboot
>
> 4- Delayed On
>
> 5- Delayed Off
>
> 6- Delayed Reboot
>
> 7- Cancel
>
>
>
> ?- Help, <ESC>- Back, <ENTER>- Refresh
>
>
>
> > 3
>
>
> -----------------------------------------------------------------------
>
> Immediate Reboot
>
>
>
> This command will immediately shutdown
>
> outlet 7 named ISDN Switch, delay for 05 Seconds,
>
> and then restart.
>
>
>
> Enter 'YES' to continue or <ENTER> to cancel : YES
>
> Command successfully issued.
>
>
>
> Press <ENTER> to continue...
>
>
>
>
>
> ------- ISDN Switch
> -----------------------------------------------------------
>
>
>
> Name : ISDN Switch
>
> State: OFF*
>
>
>
> 1- Immediate On
>
> 2- Immediate Off
>
> 3- Immediate Reboot
>
> 4- Delayed On
>
> 5- Delayed Off
>
> 6- Delayed Reboot
>
> 7- Cancel
>
>
>
> ?- Help, <ESC>- Back, <ENTER>- Refresh
>
> >
>
> Rack_Time_12>1
>
> [Resuming connection 1 to r5 ... ]
>
>
>
> Rack2R5#
>
> Rack2R5#
>
> Rack2R5#sh isdn stat
>
> Global ISDN Switchtype = basic-ni
>
> ISDN BRI0/0 interface
>
> dsl 0, interface ISDN Switchtype = basic-ni
>
> Layer 1 Status:
>
> DEACTIVATED
>
> Layer 2 Status:
>
> Layer 2 NOT Activated
>
> TEI Not Assigned, ces = 1, state = 3(await establishment)
>
> spid1 configured, spid1 NOT sent, spid1 NOT valid
>
> TEI Not Assigned, ces = 2, state = 1(terminal down)
>
> spid2 configured, spid2 NOT sent, spid2 NOT valid
>
> Layer 3 Status:
>
> 0 Active Layer 3 Call(s)
>
> Active dsl 0 CCBs = 0
>
> The Free Channel Mask: 0x80000003
>
>
>
> Rack2R5#
>
> Rack2R5#
>
> *Mar 1 00:08:24.143: %ISDN-6-LAYER2UP: Layer 2 for Interface BR0/0, TEI
> 122 changed to up
>
> *Mar 1 00:08:24.275: %ISDN-6-LAYER2UP: Layer 2 for Interface BR0/0, TEI
> 123 changed to up
>
> Rack2R5#sh isdn stat
>
> Global ISDN Switchtype = basic-ni
>
> ISDN BRI0/0 interface
>
> dsl 0, interface ISDN Switchtype = basic-ni
>
> Layer 1 Status:
>
> ACTIVE
>
> Layer 2 Status:
>
> TEI = 122, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
>
> TEI = 123, Ces = 2, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
>
> TEI 122, ces = 1, state = 5(init)
>
> spid1 configured, spid1 sent, spid1 valid
>
> Endpoint ID Info: epsf = 0, usid = 2, tid = 1
>
> TEI 123, ces = 2, state = 5(init)
>
> spid2 configured, spid2 sent, spid2 valid
>
> Endpoint ID Info: epsf = 0, usid = 4, tid = 1
>
> Layer 3 Status:
>
> 0 Active Layer 3 Call(s)
>
> Active dsl 0 CCBs = 0
>
> The Free Channel Mask: 0x80000003
>
> Total Allocated ISDN CCBs = 0
>
> Rack2R5#
>
>
>
>
>
>
>
> I have to go against the grain here when proctors and others lab say
> that in very rare cases, the ISDN issues are due to the ISDN switch
> itself. True, most of the time it's due to user configuration issues.
> However, I've managed to reproduce (not on purpose I would add) this
> particular scenario several times over the last couple of months of
> doing various labs and on different racks as well. I would estimate
> about 5% of the time, which to me does not equate to very rare cases.
> Not sure what the problem was on the ISDN switch. Maybe a different
> switch type was configured on it from someone doing a previous lab or
> maybe the ISDN interface on the router was shut down abruptly such as
> the shut command I issued on the BRI0/0 interface as the 1st step taken
> in ISDN configuration.
>
>
>
> As I do not consider myself to be an ISDN guru, my question goes out to
> those who know this technology inside and out. Did I take or miss any
> steps I could have taken to have eliminated this issue and not have
> required a reload of the ISDN switch? If not and the methodology I
> followed was of best practice, would it be a fair question to ask the
> proctor before the exam begins if they have reloaded the ISDN switch?
> Troubleshooting this issue wasted about 20 minutes before the ISDN
> switch was reloaded to resolve this issue. It typically takes me about
> 2-3 minutes in getting Layer 2 up with ISDN. As you won't have access
> to the ISDN switch in the lab, you will probably need to take even more
> time trying to convince the proctor to reload the ISDN switch. After
> wining this battle, I'm sure they will give you all that time back you
> spent troubleshooting. NOT!!!! As supposedly rare a case that it may
> seem that would require a reload of the ISDN switch, I think it would be
> fair to ask the proctor to take that extra step in better preparing the
> lab to potentially reduce issues with faulty hardware in the lab.
> Although, I'm sure this request will go unanswered because hardware
> issues are so rare these days.... I just hope I'm not one of those that
> will experience this rare ISDN issue in the real lab that could be so
> easy to potentially thwart before one even begins the lab. Any
> thoughts?
>
>
>
>
>
> Matt Seppeler
>
> Email: mseppeler@inetx.com
>
> _______________________________________________________________________
> Subscription information may be found at:
> http://www.groupstudy.com/list/CCIELab.html



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