From: Wayne Lawson (groupstudy@ipexpert.net)
Date: Mon Jul 19 2004 - 18:34:23 GMT-3
Nathasha,
Over the past few months we've had some problems (few and far between them)
with the online help software. I'm positive that Jason Choppa did not leave
your conversation on purpose - in fact, I would have to guess that he did
not get a response from you (software timing out) and didn't think you were
online anymore.
Nonetheless, if you have sales questions, you will get a prompt and
guaranteed response via email or by calling into the office. If there's
anything I can assist you with, please feel free to contact me at any of the
#'s (or email) listed below.
Thanks - We Truly Appreciate Your Business!
Wayne A. Lawson II
Founder & CEO - IPexpert, Inc.
// CCIE #5244, CCNA, CCDA, MCSE, CNE
:: Toll Free: +1.866.225.8064
:: Outside U.S. & Canada: +1.312.321.6924
:: Direct eFax: +1.810.364.4838
:: Mobile: +1.810.434.4801
Mailto: wayne@IPexpert.com
URL: http://www.IPexpert.com &
Support Forum: http://www.Certification Talk.com
"Self-Paced, Instructor Led & Distance Learning Certification
Training for the CCIE (R&S, Sec, SP and Voice Lab), CCSP, CCNP,
CCNA & Cisco Wireless Technologies"
Nathasha Aleyevka writes:
> I was trying to purchase the IP experts Bundle E Package, I called 10 times between 9:00AM and 13:00, got Jasons voice mail
>
>
>
> In the afternoon I decided to go on the Web, they
>
> have a Live Help section, BAD experience...........
>
> I signed in, here is the conversation:
>
> Jason Choppa: Hello
>
> Me:Hello
>
> after my first question about the package,
>
> Jason Choppa has left the conversation, I tried to get back in, but I got SORRY WE MISSED YOU
>
> I think that was very RUDE,,,,,,oh well there are other vendors out there.
>
> Just had to vent my frustration.
>
> Thanks
>
>
>
>
>
>
>
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This archive was generated by hypermail 2.1.4 : Sun Aug 01 2004 - 10:11:59 GMT-3