From: Jon Campbell (jcampbell2000@earthlink.net)
Date: Mon Sep 15 2003 - 14:54:30 GMT-3
John,
I would suggest you make a small investment in Cisco Press's
"CallManager Fundamentals" Chapter 2 alone will help you in your quest.
Extremely simple answer:
Setup a translation pattern (123.456.7890) with a called transformation
mask (2250).
-----Original Message-----
From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
John Humphrey
Sent: Monday, September 15, 2003 5:29 PM
To: ccielab@groupstudy.com
Cc: johnh@txkisd.net
Subject: CallManager Digit Manipulation
Real world question here.... We are gradually moving a lot of
stand-alone key systems to our Cisco Telephony install. The PSTN gateway
connects via a PRI. Our user base is having a hard time remembering to
call our various branches' four digit extension as opposed to their 10
digit phone number. Basically, when Branch A moves from their old key
system to the new CallManager, folks from Branch B (also a CallManager
IP site) still use the teleco number (123.456.7890) to call Branch A. I
would like to have my CallManager manipulate these digits for me, so
that when Brach B calls 123.456.7890; it gets changed to ext. 2250. This
will help me free up some PRI channels. Here's my problem. I don't know
how to get CallManager to stop handing these calls off to the PSTN
gateway (H.323). I'll do some debugs on the gateway and see that the
digit manipulation is working fine, but I don't want CallManager to send
these calls to the PSTN gateway. I want it to take the call, manipulate
the digits, and then handle the call locally. Does this make sense. I'm
sure there's a way to do this, but I haven't figured it out yet. Any
ideas? jh
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