From: Jonathan V Hays (jhays@jtan.com)
Date: Tue Jun 24 2003 - 11:19:39 GMT-3
> -----Original Message-----
> From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On
> Behalf Of Nawaz, Ajaz
> Sent: Tuesday, June 24, 2003 8:23 AM
> To: ccielab@groupstudy.com
> Subject: RE: Cisco TAC satisfaction rating going down.... (OT)
>
[snip]
> 5) Come on lets face it - imagine you are a TAC engineer with
> loads of nasty
> cases, numbers and time for closure are of the essence, will
> you really want
> to deal with 'A strange IPX issue' ?. You simply cannot blame a TAC
> engineer waffling their way out of that ;) <joke>
"IPX"???
What is "IPX", anyway? Does anyone have a URL?
;-)
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