From: Gene_Thorne@doh.state.fl.us
Date: Tue Jun 10 2003 - 14:22:16 GMT-3
I suppose it mught depend on your contract, but if your contract is
correctly registered in SCC,
http://www.cisco.com/en/US/customer/ordering/ordering_service_and_return_ser
vice_contract_center_launch.html
you can go to the product upgrade tool
http://tools.cisco.com/gct/Upgrade/jsp/index.jsp
enter your contract number, click "select documentation" and choose the docs
you want. I got 2 complete 12.1 sets plus some additional docs for free. But
it may depend on your contract, so YMMV.
-gt
-----Original Message-----
From: Jeff Szeto [mailto:jytszeto@hotmail.com]
Sent: Tuesday, June 10, 2003 10:09 AM
To: ccielab@groupstudy.com
Subject: OT: Smartnet entitle to hard copy document?
Hi,
Sorry for the OT.
Do you know whether smartnet contract still entitle to a set of hard copy
documentation free of charge?
Thank you very much.
Regards,
Jeff
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