From: Donny MATEO (donny.mateo@sg.ca-indosuez.com)
Date: Tue Apr 08 2003 - 23:31:02 GMT-3
Hi Guys,
Thanks for the answers, I suppose I still have a long day ahead to really uncover this. Some of the input I haven't done would be tried (although I cannot do all of them as this is production network).
Again thanks to all of you for the reply.
Best Regards,
Donny
Craig Dorry
<chdorry@yahoo.co To: Donny MATEO <donny.mateo@sg.ca-indosuez.com>
m> cc:
Subject: Re: OT : intermittent connection lost in 4006
07-04-2003 23:11
Donny - Not sure if this will help you but this came
out from Cisco last week:
Problem w/ Catalyst 4006 Supervisor II,
Console(RJ45),Mgt.(RJ45)
Problem Description: Catalyst 4000 & Catalyst 4500
WS-X4013 supervisor
modules can exhibit total or partial loss of
connectivity. Performing a
reset of the supervisor will not remedy the issue and
may indicate a
software or hardware quality problem.
This field note covers identification of hardware
component problems.
Software problems with similar failures are
documented in field notice
14464. Customers who are experiencing the known
problems in CSCdt80707 or
CSCdu48749 as explained in field notice 14464 are
requested to upgrade their
Catalyst 4000 software to revision 5.5.10 or 6.2.3.
Background: Cisco has identified a potential
hardware component quality
issue related to the Serdes (ASIC) on WS-X4013
supervisor modules. Detailed
failure analysis indicates serial number ranges from
JAB0411xxxx to
JAB0422xxxx and JAB0452xxxx to JAB0453xxxx on the
WS-X4013 exhibit a higher
probability of Serdes component failure.
Loss of connectivity can be a symptom of this faulty
Serdes component or a
symptom of a software initialization issue addressed
by Catalyst OS version
5.5.10 & 6.2.3.
--- Donny MATEO <donny.mateo@sg.ca-indosuez.com>
wrote:
> Hi Guys,
>
> sorry to bother you but I'm stuck on this one. Has
> any one of you ever had an issue with a 4006
> dropping packet intermittently ? like host A can
> ping server B but host C on the same segment as host
> A failed to do so. Moreover all host in server B's
> vlan
> are able to ping server B ?
> And sometimes HSRP standby 4006 L3 switch can't ping
> server B as well ???
>
> Both 4006 form a serverfarm and are connected to 2
> 6509 core switch. It's been running fine for almost
> 2 years until a few recent months we've been having
> this annoying problem. I've searched COO and the
> closest thing I can found is CSCds38973 and
> CSCdt80707, but it should not happen for my CatOS,
> as it's version is 6.2(2).
>
> Any help would be much appreciated.
>
> Thanks
> Donny
>
>
>
> This message is for information purposes only and
> its content
> should not be construed as an offer, or solicitation
> of an offer,
> to buy or sell any banking or financial instruments
> or services
> and no representation or warranty is given in
> respect of its
> accuracy, completeness or fairness. The material is
> subject
> to change without notice. You should take your own
> independent
> tax, legal and other professional advice in respect
> of the content
> of this message. This message may contain
> confidential or
> legally privileged material and may not be copied,
> redistributed
> or published (in whole or in part) without our prior
> written consent.
> This email may have been intercepted, partially
> destroyed,
> arrive late, incomplete or contain viruses and no
> liability is
> accepted by any member of the Credit Agricole
> Indosuez group
> as a result. If you are not the intended recipient
> of this message,
> please immediately notify the sender and delete this
> message
> from your computer.
This archive was generated by hypermail 2.1.4 : Thu May 01 2003 - 13:35:49 GMT-3