RE: Question on Authorized Third-Party Memory for Cisco Routers

From: Hennen, David (David.Hennen@gtech.com)
Date: Wed Mar 19 2003 - 19:41:08 GMT-3


here's a link to the "Cisco Policy"

http://www.cisco.com/warp/public/cc/serv/mkt/sup/tsssv/wnty/3ptyd_ai.htm

looks like they will "withold support" if the fault or defect can be traced
to the use of a third party product, but you're okay if the problem is "not
attributable" to the use of third party products

Here's an article from Investors Business Daily posted on Pacific Cable's
website regarding the legality of requiring customers to use Cisco
manufactured components

http://www.pacificcable.com/Cisco_Memory_Article.html

hth,
dave h

-----Original Message-----
From: Ted McDermott [mailto:tedmcdermott@yahoo.com]
Sent: Wednesday, March 19, 2003 4:33 PM
To: ccielab@groupstudy.com
Subject: OT: Question on Authorized Third-Party Memory for Cisco Routers

At one time, I believe Cisco allowed certain
third-party manufacturers' memory to be used as flash
or DRAM, instead of the memory sold by Cisco. By using
the authorized memory one would not be violating the
Smartnet maintenance agreement. Does anyone know if
that is still a policy with Cisco? If so, where is the
list of allowable manufacturers. I need to purchase
the equivalent of MEM2600-16FS= and MEM2600-32D=.

Thanks in advance!



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