OT:3600 ping problem

From: Pang Alan (alanpang2002@hotmail.com)
Date: Mon Dec 09 2002 - 00:51:34 GMT-3

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Hi Group,

Sorry for the OT. Please give your advice for the case.

My customer use a 3640 router connecting to an overseas site via leased
line.
The problem is when he ping the remote serial interface, only about 70% is
succeed.
The serial is using just configured with an ip address, hdlc encap.
I swap another 3640 router, same result. I think my router's condition is
fine as I use it frequently.
But, when I swap to a 2600 router, using the same config, modules and
cards, everything is ok.
Thus, what I saw is, using a 3640 router, not work. Use a 2600 router,
working fine.

Please suggest what action I should take?

Thank you very much.

Alan

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