From: Blanco Lam (b@gclamb.com)
Date: Tue Nov 05 2002 - 15:10:50 GMT-3
Larry,
IPExpert did just that. They offered people that purchased the 2.1 workbook
a special discount price of $99. An e-mail was sent out in August and it was
a limited offer - I believe you had to place the order for v3.0 workbook by Aug
15 to receive the discount.
I'd say however, that they should really improve on the accuracy of the
solution. It doesn't help when you're trying to learn a subject and the answers
are wrong! Fortunately though, there are many people that can point you in the
right direction.
The people at IPExpert are very responsive to questions on their support site.
Time and time again, I've posted questions and within and hour or two, I get a
reply back.
No, I'm not affiliated with IPExpert in any way, shape or form. I do think
they have a good product though.
Regards,
Blanco
---- Original message ----
>Date: Tue, 5 Nov 2002 09:05:58 -0800
>From: "Larry Yurdin" <lyurdin@attbi.com>
>Subject: RE: IPEXPERT
>To: "'Howard C. Berkowitz'" <hcb@gettcomm.com>, "'ccielab'"
<ccielab@groupstudy.com>
>
>Howard,
>
>Everything you say is correct. No one should expect a free upgrade
>simply because Cisco made a significant change to the lab exam. It
>would, however have been nice if IPExpert had offered those who
>purchased the workbook within the previous six months an upgrade for a
>price considerably lower than the full cost. There is certainly ample
>precedent for that level of professionalism.
>
>Larry Yurdin
>
>-----Original Message-----
>From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
>Howard C. Berkowitz
>Sent: Tuesday, November 05, 2002 8:23 AM
>To: ccielab
>Subject: Re: IPEXPERT
>
>At 10:43 AM -0500 11/5/02, Foster, Alexander wrote:
>>Did anyone every had issues with IPExpert.
>>
>>I purchased 2.1 workbook, but the scenarios are useless since Cisco
>>changed the switches to the 3550. Now I asked IPExpert if there is any
>>update to 2.1 workbook...but, they tell me to buy the 3.0 workbook
>>instead. Has anyone had a similar experience.
>>
>>Alexander C. Foster
>>Sr. Network Engineer
>>x5912
>
>First, let me say I have never received money from IPexpert. There
>have been some partnerships with Gettlabs and Certzone, but I am not
>directly affected by them.
>
>In this case, I don't see the problem., unless you bought the book
>after the 3550 was added. If that was the case, it probably would
>have been appropriate for you to have gotten a warning that the book
>might not match the current lab (and no workbook can guarantee to
>match it without violating NDA).
>
>If, however, you bought the book before introduction of the 3550, I
>think they have been playing fairly with you. If I buy a hard copy
>set of IOS documentation for one release, I don't expect Cisco to
>send me the documentation on the next release without charge.
This archive was generated by hypermail 2.1.4 : Tue Dec 03 2002 - 07:22:53 GMT-3