From: George Stylianou (georges@xxxxxxxx)
Date: Wed Jul 17 2002 - 17:56:12 GMT-3
I sent an email to the CCIE program administrators today detailing my
experience. I also completed the CCIE survey and inserted my comments. I got
email responses back from Lorne and Mike at cisco informing me that they are
going to look into and address the issue and feedback to me.
It really wasn't about whether I failed or passed - its just about fairness,
professionalism and 'integrity' (as cisco would put it) and ofcourse getting
your $1250 worth (which works out to R14,000 in south africa).
I had started typing the message to cisco even before I got my result -
which just added to my dissappointment.
If I could write the exam at a decent testing centre tomorrow I would as I
feel that I was very prepared for the exam.
-----Original Message-----
From: Emmanuel Oppong [mailto:e-oppong@attbi.com]
Sent: Wednesday, July 17, 2002 21:50
To: George Stylianou; ccielab@groupstudy.com
Subject: RE: lab attempt in johannesburg
Demand a refund! This is auwful.
-----Original Message-----
From: nobody@groupttudy.com [mailto:nobody@groupstudy.com]On Behalf Of
George Stylianou
Sent: Wednesday, July 17, 2002 8:33 AM
To: ccielab@groupstudy.com
Subject: lab attempt in johannesburg
hi All,
I took the lab yesterday in johannesburg (1st attempt) and unfortunately
didnt make it.
Taking the lab in johannesburg was a big mistake and definately wouldnt
recommend it.
- The lab is done remotely to equipment in brussels
- The line went down about 5 times during my exam
- There is no onsite proctor and you have to call brussels for clarity on
any questions.
- I tried calling 3 times and only got through once. The other 2 times the
proctors phone went to voice mail.
I lost about 30-45min with the above issues and was unable to finish certain
sections before time was up.
Also, the pc that i was working at didnt work initially - They were kind
enough to give me the 20min back for that.
I felt quite confident after the exam that i was going to make it but got
the bad news this morning. Im thinking of a remark as i disagree with the
grading i got for certain sections.
Now the problem is the 4 week wait period as well as the LONG wait for
another lab seat.
One more thing, if Cisco is really interested in the integrity of the exam
that should pay more attention to the lab facilities and make sure they
check ID - I wasnt asked for ID yesterday. The pc I was working on was
extremely slow and twice gave runtime errors and closed all applications i
was working on.
I guess it's back to the rack time.
regards,
George
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